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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 3282 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 3,281 reviews
  • Rated 5 out of 5 stars

    Great price for 4

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are easy to install and app very user friendly, rechargeable battery life is average.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great Cam

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Easy to install. Great picture quality. I couldn't ask for more.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason it’s getting 4 stars is cause the set up process wasn’t the easiest. Once I finally got it paired up to the WiFi and everything I haven’t had any problems, great quality.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    ARLO this set not as good.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first Arlo security pirchased which ran off rechargeable batteries were awesome. This last set charge doesnt hold a month even aftee i reduce motion detection down to barely nothing. Now they wont record unless i pay a fee. I believe one of the cameras was defective. I called Arlo and all he wanted to do was convince me to purchase thinhs for it. They wont refund or take it back or replace it agter i spent close to 300.00 on them no longer than maybe 3 months ago if that.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Bestfriend,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291.

      We want to mention that there are several benefits of having an Arlo Subscription detailed here: https://kb.arlo.com/000056583

      Additionally, we also want to let you know there are some features that are still available without an Arlo Subscription. You can read more about it here: https://kb.arlo.com/000062312.

      For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 3 out of 5 stars

    Arlo is not the best camera available

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is super grainy. Not as good as some of the other cameras out there. Also, the notifications I have turned off, are still notifying me.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Amy,

      We appreciate you writing a review. To improve picture quality on your Arlo cameras, read here: https://kb.arlo.com/1179147. For further assistance, please navigate to Settings > Support in the Arlo App for available service options.

      Thank you for your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Currently using it with the Arlo 3 cameras. I love it has a spotlight feature. My only issue is it does not have removable batteries to charge. You will need to plug it directly to charge.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Arlo

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok picture batteries don’t last long at all doesn’t stay hooked up to Wi-Fi all the time

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Timothy,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. If your Arlo camera is offline, please follow these troubleshooting steps: https://kb.arlo.com/1133448.

      For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Excellent Security Cameras

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A real total package with four easy to install cameras. The picture quality is excellent. Love it !

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Setup

    Rated 5 out of 5 stars

    ,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works better than expected,also easy to install. The quality more than justify the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The investment that i have invested in for my house i i would recommend to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Excellent pictures, tolerable software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality, even in low light. Overall very happy. Some quirkiness to the software/connectivity, but I've been able to deal with it. One support call, which was handled well.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Setup

    Rated 5 out of 5 stars

    Great Cameras at a great price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as advertised. Great Cameras, easy to setup. Clear videos.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cam

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best in the market I don’t like much of the paying for space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo cameras!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras work great! Bought my daughter the same ones! Satisfied customer!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great inexpensive camera system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, set up and use. Would highly recommend for an inexpensive camera system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for $

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t aware of the monthly fee for these cameras to keep cloud memory- kind of annoying. There is a bit of a delay for live camera viewing so the 2 way talk kind of doesn’t work for that reason. Other than that, great resolution and picks up people, animals, vehicles, and very timely with those notifications! Also easy to remove and put back when I have to charge it. Takes longer than expected to charge (like a full day) but stays charged for a couple of weeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Spotlight Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Easy to install and set up on the app. Fast shipping. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The image is great, I like that you can see and control it from your phone. The sensitivity for notifications can sometimes get messed up and confusing but overall good product

    I would recommend this to a friend
  • Cons mentioned:
    Cloud storage

    Rated 1 out of 5 stars

    Arlo Subscription

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I subscribed to Arlo plan for 1 year. I was not able to review the video in my cloud account. It only took a short clip of motion detector whenever there is a person. I already contacted the support agent but they didn’t solve the problem.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      We want to work with you to address the concern you shared. Please send us an e-mail at askarlo@arlo.com with a screenshot of this review, your case number, the email address associated with your Arlo account, and your phone number so our team can follow up with you. We appreciate your understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Arlo security cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice cameras and easy to install. Great visibility.

    I would recommend this to a friend