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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 3282 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 3,281 reviews
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Battery needs to last longer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product , very friendly user but battery definitely won’t last 6 month .

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love Arlo

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got 4 new cameras to feel safe at home and they work great with good quality. We also have the doorbell we’ve had for a while and have loved it as well!! Really happy with Arlo as well CS being helpful if needed to call in.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Arlo camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is awesome the 1080 is good quality. The price was right

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Recommend these video cams

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These little cameras are great! We get good quality video and can set up the alert notifications so that we only get notifications we want/need. It was pretty simple to set up as well. Batteries seem to last pretty long too which is great!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Cameras work great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras work great! They pick up animals and humans. The only downside is if it is really windy they chime when my wreaths or flags move. But it is not that big a deal

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Bad investing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to recharge every 3 days and the solar panel not works.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello rosasalgado257,

      Thank you for sharing your Arlo Essential Spotlight Camera experience. We recommend these tips on extending your Arlo camera's battery life detailed here: https://kb.arlo.com/291 and tips on positioning your Arlo solar panel detailed here: https://kb.arlo.com/1310968

      For further assistance or information, please navigate to Settings > Support within the Arlo app for your available Support options.

      Regards,
      Arlo Team

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Arlo cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture clarity & range. Wish the battery life lasted longer.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great system, no hub needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent system. We have a system a few years older that has the hub station. This one doesn’t require that. It’s an easy set up, easy to use system. Cameras are great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Home security cameras

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for home security from a good review from a friend , so far we are very impressed and highly recommend these cameras . Solid view and picture quality is top notch . I’d buy these is a flash .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    3 Stars is the best i can do for this product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the "Deal of the Day" but did not meet my expectations.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team

  • Rated 5 out of 5 stars

    Perfect for outside needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the built in led light, identifies between animals, people and cars.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, it does lag a bit but image is good for 2k..

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    security camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was very easy and able to get good view of outside and alerts

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Bad battery life.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible battery life. They advertised 'up to six months' on a charge. I got under 3 days. Technically they are not incorrect. Three days does fall in the 'up to six months' range. Because were on the extreme low end of thst range, I decided to return these cameras and look for a better option.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello NotHappy,

      Thank you for sharing your feedback with us. We want to mention that the battery life of the Arlo Essential Spotlight camera lasts 6 months with average use. For tips on how you can extend its battery life, check this link : https://kb.arlo.com/291/.

      For future reference, feel free to contact Arlo Support Team at https://www.arlo.com/en-us/support/contact.aspx if you have questions.

      Regards,
      Arlo Team
      ^RM

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Junk !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t last long. ! This is the third one I purchased ,very slow activating , terrible Product , the other two don’t work at all This one shows only still pictures/ live. Pivot You cannot get tight on the mounting post .

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. We like to learn more about the 2 of 3 cameras, not working concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Security online

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works with our system and was easy to set up. Good views

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good security.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feild of veiw. I love you can change vud quality for 1080 or lower for battery life. Nice product. Down side the monthly price for extra security is def over priced. But you do not have to have that. it's up to the consumer.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    indoor outdoor cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its good. I had an old model and am looking to try out this new version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect camera for safety

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera for the price. The arlo system is perfect for a house.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Arlo is way better then google

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was very easy. Do not believe sales people when they tell you these are the same as googles comp. googles is terrible and never worked properly. Arlo is way better.

    I would recommend this to a friend