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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 3282 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 3,281 reviews
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Bad battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 1 month the battery stopped taking charge. I call to Arlo customer service and don’t get a good response.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Jorge,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love my Arlo Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras. Their picture quality is great. They were very easy to set up out of the box too. And their battery lasts a long time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not too impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t have any idea how the spot light works. It never comes on.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Notimpressed,

      Thank you for sharing your Arlo Essential Spotlight Camera experience. Check out this Knowledge Base article for information on how your camera's spotlight works: https://kb.arlo.com/000062172

      For further assistance or information, please navigate to Settings > Support in the Arlo App for service options available to you.

      Regards,
      Arlo Team

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Work Well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great security cameras. The video is clear day or night. There is a slight delay, but that could be an internet issue.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice product for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to use. Have setup a few around the house. Bought solar charges so that I don’t have to be bringing them down to charge.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like these cameras. Super easy to install. I think it only took an hour to mount five and set them up app is super easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    light is delayed after the camera activates

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to replace existing Arlo pro cameras because these have a light. The light is delayed after the camera activates, it does illuminate the subject if the subject is still in frame when the light comes on. There's no magnet on the rear of the camera, you have to use the mounting solution included.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what i expected. Batter last long on this model and picture quality is good. I personally use this for indoor and my 2k cameras for outdoor. But this one can be used outdoor as well.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Clear view

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup is very easy and arlo now requires a two step identifier. I feel more at ease because I have two small children and feared my system being hacked. I am very pleased with my purchase.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Only with a Hub

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with WiFi and Apple Home kit but For home kit you need a HUB, if don't have a Hub it only stream in the app and I still have not been able it a cloud service, So I don't recommend it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    So far so Good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Newly installed 3 of these cameras at my mothers. They are doing great so far. I have 4 older cameras at my home and don't really have any complaints about Arlo cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good camera Day and Night

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put this camera in a high traffic area. It lasted quite a long time 4 months. Great quality in both day and night.a nice wide angle. Absolutely recommend. Great on budget too.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    These Arlo Cameras work great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had three arlo cameras and wanted to add some more . I recommend getting the solar pan Al’s so yo don’t have to take the batteries out to charge .

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Get a different camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed with these cameras . No Battery life . The older arlo cameras are 100% more reliable.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    These are perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had these babies for a little over a month. Easy to setup, great features, and the batteries are VERY efficient. I’ll be looking to add other applicable Arlo products when I can!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    They’re inexpensive for a reason

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t recommend. Would return if I would have kept the box. They disconnect quite often and don’t have a removable battery so you have to charge the camera itself about twice a week.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello,
      Thank you for taking the time to share your feedback. Please note that the battery life of your Arlo Essential Spotlight camera is 3-6 months with average use detailed here: https://kb.arlo.com/1202753. Learn more about optimizing your Arlo Essential Spotlight camera’s battery life here: https://kb.arlo.com/291.

      Thank you again for your feedback. Please let us know if we can be of further assistance by contacting our Support team: https://www.arlo.com/en-us/support/contact.aspx.

      Best Regards,
      Arlo Team
      ^KN

  • Rated 3 out of 5 stars

    Arlo Essential Spotlight Cams

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality at night is a bit cloudy until the spotlight turns on.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Texas,
      Thank you for taking the time to share your Arlo Essential Spotlight Camera experience.

      For the best experience with the Night Vision feature make sure that no walls, tables, or other objects are too close to your camera. If any objects is within 2.5 inches (6.4 cm) of the sides or front of your camera, it can reflect IR back into the camera lens and cause glare or hazy video, especially at night. You may also consider adding an external light that highlights the area where your Arlo Essential Spotlight Camera is pointed at to help improve your night vision experience.

      Please let us know if we can be of further assistance by contacting our Support team: https://www.arlo.com/en-us/support/contact.aspx.

      Best Regards,
      Arlo Team
      ^KN

  • Rated 3 out of 5 stars

    Wishful thinking

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wished Arlo would have a 24 hr monitoring option.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello iheelu,

      Thank you for your feedback. Your feedback will be shared with the appropriate team.

      Regards,
      Arlo Team

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo cameras are excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio and video quality is very good. The light is sufficient and the alarm feature is excellent. Very happy with this camera!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ola!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    work so well. could see the spot lights on with just light movements or sound. love it's sensitivity. will buy another 3 more when it goes back on a lower price.

    I would recommend this to a friend