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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 3282 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 3,281 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this model. Very clear picture , the audio could be little better , but not complaining. Very nice Arlo !!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Do not buy anything from Arlo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible product, nightmare customer service. Despite purchasing and connecting Arlo solar chargers, for every camera, two cameras were dead within a month.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Elysia,

      Thank you for your review. For help troubleshooting Arlo Solar Panel issues, please read the following article: https://kb.arlo.com/000045870. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best Regards,
      Arlo Team

  • Rated 3 out of 5 stars

    Arlo review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera doesn't alert you every time there is something going on.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Skills,

      Thanks for sharing your feedback with us. To help check the settings of your Arlo system and investigate why camera does not always alert you when there's motion, please contact Arlo Support Team at https://www.arlo.com/en-us/support/contact.aspx.

      We look forward to hearing from you.

      Regards,
      Arlo Team
      ^RM

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GREAT Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Arlo camera and light. It was easy to sync with our WiFi and install and it works beautifully. It gives us peace of mind knowing our property is protected.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Works as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the camera is working great. Good coverage, good video and the battery life is as expected. I did add the solar panel so that helps keep it charged continuously.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have four total Arlo cameras. The only complaint I have about this one is the inconsistency in the battery reading. I fully charged it and shortly after it gave me a reading of 70%. It has been at 70% now for more than a month, so I think the battery is fine, but the reading it shows is off.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Securing my site

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great cameras for my site. Needed to monitor an area where there had been a few break-ins and these have helped me deter some of these criminals that come to the area.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Spotlight cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They seem to be working fine so far. Too early to say how long the batteries will last, but so far, so good. Easy to set up. A step up from the Arlo cameras we already had.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Horrible battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera batter ran down within a month not the 6 months listed. I fully charged the batteries on each device before mounting them. I even have the brightness settings on -1 and I only received about 4 weeks of battery power.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Battery,

      Thank you for taking time in writing your feedback about your experience with Arlo Essential Spotlight camera. For tips on how you can extend the battery life of your Arlo camera, please check this article : https://kb.arlo.com/291/.

      For further assistance, contact Arlo Support Team at https://www.arlo.com/en-us/support/contact.aspx.

      Regards,
      Arlo Team
      ^RM

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good,

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good camera. I have them all around the house there on time alert to let you know when somebody has approached house

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Camera for security

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good quality picture. Love that it is in the phone app. Gives video. Allows motion zones. Does all that it says on the package. Great product.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Awful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery drains in one day! Best Buy refused to take back even for a store credit because it was over the time, would have spent the $300 right then with a new product! Bought solar panels to charge and they didn’t work either

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Solar,

      Thanks for sharing your feedback about your experience with Arlo Essential Spotlight camera. As there could be few different conditions as to why the battery life of your Arlo camera drains quick, we recommend reaching out to Arlo Support Team to help check your camera : https://www.arlo.com/en-us/support/contact.aspx. You may also check the tips here on how you can extend the battery life of your camera : https://kb.arlo.com/291/.

      We look forward to hearing from you.

      Regards,
      Arlo Team
      ^RM

  • Rated 3 out of 5 stars

    software instalationg and app a nightmare

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had too many problems instaling the software in my phone.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello ANDYALGARIN,

      Thanks for sharing your experience about installing the Arlo app in your phone. Please be informed that the Arlo app requires iOS version 11 or higher for iOS and Android version 5.0 or higher for Android.

      For assistance, you may contact Arlo Support Team here : https://www.arlo.com/en-us/support/contact.aspx.

      Regards,
      Arlo Team
      ^RM

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Spotlight camera i ever owned.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried multiple spotlight cameras over the year, but the ease at which I could able to install and get up and running with this was so simple and seamless. I love the product

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo Essential Camera

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera for security. Plan to use solar charger so won't have to keep charging battery. Bought with kit that comes with doorbell and 2 cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easiest setup that I have ever had with any outdoor camera. You have three screws and you are done. Attach the camera and it starts working with the app right out of the box.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy with my Arlo Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras and base were easy to install. Easy to operate. I am planning to buy some for my home security as well. Currently I am using Arlo for my business.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera to add to your Arlo system.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just another camera we added to our current Arlo system. We are very happy with the notifications and safety these cameras and the wireless access Arlo gives.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Floodlight Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my parents and installed it a few days ago and it's worked perfectly since then. It's not that difficult to install or set up. Works just as I wanted it to.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    yeah.. never again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this camera would not connect to my wifi so now its collecting dust. get yourself a Tapo Camera instead, those are what i currently have and they are much cheaper and better quality

    No, I would not recommend this to a friend