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Customer reviews

Rating 4.1 out of 5 stars with 3282 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 3,281 reviews
  • Rated 4 out of 5 stars

    Good outdoor camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is good just not nearly as clear as it says. Even with great WiFi.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Security System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clerk was helpful considering that the store was busy at the time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Arlo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are defective don't waste your money or time buying them. Arlo is a sorry company and disregard customer complaints concerning there products. The cameras need to be removed from stores until the problem is rectifyed.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thank you for sharing your review. Our team is available to help ensure you have an excellent experience with your Arlo camera. Please send us an e-mail at askarlo@arlo.com by including a screenshot of this review, the email address associated with your Arlo account and your phone number so that our team can follow up with you. We appreciate your understanding.

      Best regards,
      Arlo Team

  • Rated 5 out of 5 stars

    Love the Arlo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the wireless Arlo products, had for many years. I have 6 of the Essential XL and just purchased another Essential. All work great!! Also have the Wasserstein Solar Panel, so never have to worry about charging.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Picture good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pic are good but can’t get the spotlight to come on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smart Arlo! I see what you did. Ive came to the concusion with this new camera style they took and combined all the best features from all the series cameras and made one very user friendly and easy to function with the app.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    If you can get it to work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this product does not live up to how it is d Described in the paperwork, it's supposed to be easy to use, it was the worst I wouldn't advise anyone to buy you I was very disappointed

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Fran,

      Thanks for sharing your review. We like to learn more about the product not being easy to use concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team

  • Rated 4 out of 5 stars

    Best and easy to install security camera!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best and easy security camera systems. It is very easy to install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera. Has nice quality and works well with the app.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No good camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought this yesterday, very dissapointed for the features and NO instructions in package. The App is not compatible with Wifi. Don't waste your money.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Edwin,

      Thanks for sharing your review. The Arlo Essential Spotlight Camera is compatible with any 2.4 GHz network. If instructions are needed, you can find detailed instructions on the Arlo Secure App or by visiting the Arlo Support page which you can find here: https://www.arlo.com/en-us/support.

      For further assistance on addressing the concerns you have shared above, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    New user 2 weeks out

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these cameras very much. Video quality is very very good and crisp. Easy set up and install. When opening the videos for replay, they tend to buffer quite a bit before loading but could be my slow internet connection…thanks Spectrum. The reason I didn’t give 5 stars is I don’t like the night vision video doesn’t record in color unless the spotlight is turned on. Which means if you want cameras to records video in color, the spotlight will continuously stay on…pretty sure beginning after dusk. But don’t quote me. Aside from that issue, love them. You also can set many many optional features and customizations for cameras individually perform multiple actions different ways. Even automatic settings ie cam1 to record, notify, siren or whatever when leaving house and cam2 can just do nothing. Also set preferences from when arriving back home. Genius.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dolce

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera. I love two ways talking. Little bit pricey.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and easy to use. I will recommend to my friend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great easy to set up and install. I love it has a light.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item and would easily purchase again. Solid buy!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wrong item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ptoduct was very hard to pair with the base. I had to return it

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Yerfdog72,

      Thanks for your feedback. We want to mention that the Arlo Essential Spotlight camera can be connected directly to your router's wifi network and be able to manage it using your Arlo account.

      For future concerns, you may contact Arlo Support Team at https://www.arlo.com/en-us/support/contact.aspx.

      Regards,
      Arlo Team
      ^RM

  • Rated 4 out of 5 stars

    Arlo

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice camera but cant use local storage need to purchase cloud

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential is nearly essential

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helps me view the outside world without leaving my heated (or ACed) home. It loads nicely into the APP, It plays nicely with Alexa. It produces a low carbon footprint, in fact, I haven't seen any footprint of any kind.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Camera are good but

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are nice not as good as wired cameras. when it comes to being able to replay captures it’s only short footage and not a continuous footage. The added camera will not load to both cell phone. Only my husband view the added camera.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo cam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because I wanted it. Filling this out because it makes me.

    I would recommend this to a friend