Customer Ratings & Reviews
- Model:
- VMC2330-100NAS
- |
- SKU:
- 6416341
Customer reviews
Rating 4.1 out of 5 stars with 3282 reviews
(3,282 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great camera and worked with my older base station
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arlo has been great for our home. I also have a ring doorbell camera and I prefer the Arlo. We have an older base station and this essential camera worked well for it.
This review is from Arlo - Essential Spotlight Camera – Indoor/Outdoor Wire-Free 1080p Security Camera - White
I would recommend this to a friendRated 4 out of 5 stars
Cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these cameras for my dad. He loves them.
I would recommend this to a friendRated 5 out of 5 stars
great cameras for outside usage
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great camera option for outside cameras, they also sell solar panels for these which make it so you never need to charge them the cameras have a nice wide lenses to cover a large area
I would recommend this to a friendRated 1 out of 5 stars
Don’t purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst camera in history do not purchase!!!!! Have had nothing but issues the entire month I have had it, even paid their “support team” 120$ to upgrade the software an still sucks and doesn’t work at all or record! Stay with the ring!
This review is from Arlo - Essential Spotlight Camera – Indoor/Outdoor Wire-Free 1080p Security Camera - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Emily,
Thank you for taking the time to share your feedback. We would appreciate the opportunity to work with you to address the concerns you shared above. Please send us an e-mail at askarlo@arlo.com by including a screenshot of this review, your case number, email address associated with your Arlo account and your phone number so that our team may follow up with you directly.
We appreciate your patience and understanding.
Thank you,
Arlo Team
Rated 3 out of 5 stars
Train sales associates
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cameras are on a delay, but not bad. When I purchased this camera, I was told a monthly subscription was not required. As it turns out, to keep the system working as advertised, a subscription IS required. That was disappointing.
This review is from Arlo - Essential Spotlight Camera – Indoor/Outdoor Wire-Free 1080p Security Camera - White
I would recommend this to a friendRated 5 out of 5 stars
Great camera!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! I already had the arlo cameras but this one is upgraded from my others. The range is better and overall its worth it! Easy set up to the base station.
This review is from Arlo - Essential Spotlight Camera – Indoor/Outdoor Wire-Free 1080p Security Camera - White
I would recommend this to a friendRated 4 out of 5 stars
Outdoor Security camera
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Jessica knows her products. She was very helpful.
I would recommend this to a friendRated 1 out of 5 stars
An expensive paper weight
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing but problems. Wont charge. Arlo suppprt is awesome *note the sarcasm*. Their fix? Make sure its fully charged and update the camera. Oookay. A quick online search led me to hundreds of people having the same problem. Bottom line, avoid this one.
This review is from Arlo - Essential Spotlight Camera – Indoor/Outdoor Wire-Free 1080p Security Camera - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello BummedOut,
Thank you for taking the time to share your Arlo Essential Spotlight Camera experience. Our team would appreciate the opportunity to review your case and work with you further to ensure your Arlo Essential Spotlight Camera is configured and setup to meet your expectations.
Please send us an email at askarlo@arlo.com with a screenshot of your Best Buy review and include in the subject line: BBY Essential Spotlight Review. Additionally, please also provide the case number email address linked to your Arlo account and your contact number. We look forward to hearing back from you.
Best Regards,
Arlo Team
^KN
Rated 1 out of 5 stars
Not reasonable charge
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 3 months, the system will ask you pay $9.99 every month if you want to check history. Before I purchased the same products never have this issue!
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Katherine,
Thanks for your review. We will share your feedback to the development team. Even with the end of the free trial, we want to let you know there are some features that are still available without an Arlo Subscription. You can read more about it here: https://kb.arlo.com/000062312.
Also, we have many affordable subscriptions plans for your convenience, please refer to article for details: https://kb.arlo.com/88.
We appreciate your support and understanding.
Best regards,
Arlo Team
Rated 5 out of 5 stars
Arlo-The Best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid product. These were purchased as additional cameras supplementing the originals which lasted through the Texas summer of 2020 and the Freeze.of 2021. Can't beat them, in my opinion.
I would recommend this to a friendRated 5 out of 5 stars
camera setup
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.these cameras are great after setting them up after buying them i decided to buy the solar panels so i would not have to take them down when they would need charging it 's a great setup know worries.
I would recommend this to a friendRated 4 out of 5 stars
Cameras
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great cameras, great quality, awesome battery life
This review is from Arlo - Essential Spotlight Camera – Indoor/Outdoor Wire-Free 1080p Security Camera (4-pack) - White
I would recommend this to a friendRated 1 out of 5 stars
2 out of 4 only connected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 2 returns and nobody could help me with syncing only 2 out of 4 and spending hours on yhe phone with Arlo company and best buys nobody could help me!
This review is from Arlo - Essential Spotlight 4-Camera Indoor/Outdoor Wireless 1080p Surveillance System - White
No, I would not recommend this to a friendRated 5 out of 5 stars
Great So Far
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Other than a Ring Doorbell camera, this is my first experience with security cameras. Everything seems to work as expected. No complaints. Fun to see how much wildlife moves around my yard late at night
I would recommend this to a friendRated 1 out of 5 stars
Defective camera. Arlo customer service no good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was never able to Install the cameras, because the cameras are defectives. And contacting arlo customer service is basically e impossible
This review is from Arlo - Essential Spotlight Camera – Indoor/Outdoor Wire-Free 1080p Security Camera (4-pack) - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello BDjenn,
Thank you for taking the time to share your Arlo Essential Spotlight Camera installation feedback. Our team would appreciate the opportunity to work with you to ensure your Arlo system is set up and configured to meet your expectations. Please send us an email at askarlo@arlo.com with a screenshot of your review and your contact number (including time zone). We look forward to hearing from you.
Regards,
Arlo Team
Rated 5 out of 5 stars
Great camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried a few different security cameras and this was by far the best. I like the app and how they offer 90 free subscription. Then it’s only 3 dollars a month to keep using the service.
This review is from Arlo - Essential Spotlight Camera – Indoor/Outdoor Wire-Free 1080p Security Camera - Black
I would recommend this to a friendRated 5 out of 5 stars
Great camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera! This camera is perfect for what it does. It gives you all the benefits of having an Arlo camera (battery powered, great app, reliable smart alerts, etc) without needing a base station.
This review is from Arlo - Essential Spotlight Camera – Indoor/Outdoor Wire-Free 1080p Security Camera (4-pack) - White
I would recommend this to a friendRated 1 out of 5 stars
No user manual, VERY short charging cord
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would be nice to have a user manual and a longer charging cord…. Not sure how im supposed to keep the camera mounted and charge it at the same time… May return to bestbuy.
This review is from Arlo - Essential Spotlight Camera – Indoor/Outdoor Wire-Free 1080p Security Camera - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for sharing your review. You can purchase the 25 ft. outdoor charging cable to constantly keep the Arlo Essential Spotlight charged. For further assistance on addressing the concerns you have shared above, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Rated 5 out of 5 stars
Essential Security Camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Spotlight camera is a great value, particularly for a smaller area that needs a single camera and not an entire system. The spotlight feature itself is a great addition. Easy installation.
This review is from Arlo - Essential Spotlight Camera – Indoor/Outdoor Wire-Free 1080p Security Camera - White
I would recommend this to a friendRated 5 out of 5 stars
Arlo Essential
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent camera system for your home. Easy to use and install. The resolution is clear and very user friendly app. Will most likely purchase additional cameras since it came with only 3.
I would recommend this to a friend













