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Customer reviews

Rating 4.1 out of 5 stars with 3282 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 3,281 reviews
  • Rated 5 out of 5 stars

    Arlo

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Words can’t explain how much me and my family love this product and it’s the best we’ve had by far

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Absolute garbage

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage. Worked fine for about a week Losing network connection bricks the camera and burns out the battery. This happens about every 24-36 hours. Setup is a pain through the app and takes forever to discover the camera. Will never buy this brand again. Absolute garbage

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Bby8rev131, The Essential spotlight camera battery lasts up to 6 months with Average use. Average use assumes that you are using Optimized or Best Battery Life video settings and that your cameras record for approximately five minutes per day. Too many triggers such as heavy traffic may cause the battery to drain much more rapidly. You can try adjusting your cameras positioning to lowering the sensitivity to a desired level to help with unwanted motion detection. Regards, Arlo Team arlo_us

  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not happy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Batteries are dead. The camera no longer charges after 3 months of use. Dont waste your time.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Maxb,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      Regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Great gift for family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and excellent security system for the home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been working great with my older cameras, and with the solar panel I bought with it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Arlo - Essential Spotlight Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does its job, but you have to recharge every two weeks

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Marty374,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and understanding.

      Regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are great!! It's exactly what we needed for home security!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right now can’t get them to hook up for about two weeks so far

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can put these cameras any place I want. And with the solar panels I ordered, it will be even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    360 security !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    added my 4th camera to my system works great just like the rest of them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GoPro

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really acceptable for the home. I do not like it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Don't buy this product with the spotlight

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really shouldn't even give it one star. I had arlo cameras that worked just fine. However, I had to charge the batteries about once a month. These said the battery life was 6 months. I'm lucky if they last 6 days and then it is miserable to try to charge them for some strange reason. I need to see if they will take them back or throw them in the trash.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product…………………………………………………………………………..,,,,,…….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Arlo system. We have cameras all around and feel safe. They are very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have all worked great for us, no issues at all!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Totally ridiculous job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very unorganized totally nonprofessional Dragging a simple project for months

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Terrible camera and even worse support

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 of these cameras and have had nothing but issues with them keeping connected. When I called support on it, even though the cameras show the purchase date and I have the upgraded support. I still have to provide additional proof of purchase for them to replace their terrible product.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello,

      Thank you for taking the time to write your experience. Your feedback helps us to get improve our services.

      While we understand the inconvenience of providing additional proof of purchase, sometimes additional proof is required to validate your purchase when we are unable to confirm in our system,

      We appreciate your understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Weather Tested

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, works great in the weather attached to the back yard fence.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value Outdoor Video Camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent resolution quality in a relatively inexpensive camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security cameras

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my security cameras works great as long as you have good internet service.

    I would recommend this to a friend