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Customer reviews

Rating 4.1 out of 5 stars with 3282 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 3,281 reviews
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Terrible Battery Life

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Six month battery life my (insert curse word here). We've only had this two days, and the battery has died in the middle of the night both days. We use this as a baby monitor and was told by the Best Buy associate that the battery should last 4 months as a baby monitor. Definitely going to have to return this.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Darklordvyperx,

      Thank you for sharing your feedback about your Arlo Essential Spotlight camera experience. We want clarify that this camera is not designed for baby monitoring as it will detect and record motion a lot that could drain its battery life quick. For your setup, we recommend getting an Arlo Baby camera.

      Please reach out to Arlo Support Team if you need assistance : https://www.arlo.com/en-us/support/contact.aspx.

      Regards,
      Arlo Team
      ^RM arlo_us

  • Rated 5 out of 5 stars

    Security Cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Would recommend this for security of their home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, does what I need it to do bought several of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cameras

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, does what I need it to do bought several of them.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Rarely works properly. Always troubleshooting.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great when it does work, but that is rare. This has been the most frustrating purchase of my life. The camera constantly has large gaps, constantly disconnects and will not reconnect. I have already returned once, will likely return again and switch to Ring.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thank you for your review. If your Arlo camera continues to go offline, please follow these troubleshooting steps: https://kb.arlo.com/1133448. If you still need further help, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Grab an arlo

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my arlo. Does exactly what it’s intended to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is awesome. I use them for everything and its always good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security cameras

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how it links to your phone. Very clear reception. Excellent product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Little gem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small but gives peace of mind when not at home, gives us reassurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got it for 99$ on sale

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs arlo smart subscription to get recordings. Other than that it’s awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second time buying this they were excellentBattery life is OK

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Nonremovable battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery is not removable. Annoying to to have to take entire camera down to charge.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Thank you for sharing your feedback. We want to mention that a second option in keeping your Arlo Essential Spotlight Camera charged is with the Arlo Essential Solar Panel (VMA3600):https://bit.ly/3rnteK7 Additionally, check out this Knowledge Base article on tips on extending your Arlo Essential Spotlight Camera's battery life: https://kb.arlo.com/291. Please visit https://www.arlo.com/en-us/support/contact.aspx and select your preferred method on reaching our Support team. ^KN arlo_us

  • Rated 5 out of 5 stars

    A must buy!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera and a great buy. Also bought the solar panel to go with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very amazing camera. Easy set up. Love the spotlight feature!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow. Great pixel and wide view. And the price is just right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install, great video quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to install, no need for a base station. Great quality and battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what I should. Had these already and needed the new one with sound record.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother in law bought these and had no issues with them and likes them alot

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk!! Save your money!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Arlo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo system is great in the daylight hours but unless it is close to some type of lighting the pictures are unclear

    No, I would not recommend this to a friend