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Customer reviews

Rating 4.1 out of 5 stars with 3282 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 3,281 reviews
  • Rated 1 out of 5 stars

    Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo was defective. I returned it and bought a Ring.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi John,

      Thanks for sharing your review. We like to learn more about the Arlo cameras being defective concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Covered

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best security yet!! I feel so safe!!! Notifications are sent quickly.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not good battery life

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good battery life. Returned to get a camera that is hard wired.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Notgoodbatterylife,

      Thank you for taking the time to share your Arlo Essential Spotlight Camera experience. Your feedback on the battery life will be provided to the appropriate teams.

      Regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Amazing camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and very good service and quality I will recommend to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great I use them for my business. For peace on mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cameras!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these cameras! You won't be disappointed with your purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security Plus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my needs. I love it and feel very secure now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JAWS

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs a strong signal to operate outside through glass.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ARLO

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ARLO THIS PRODUCT IT VERY USEFULL AND EASY TO USE !

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a Pro 3

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I order this by mistake. I did install it with my Pro 3 system and it’s not as nice as the Pro3 it will be fine.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello John,

      We value your feedback and appreciate you sharing this with us. We'll forward your feedback with our internal teams. We thank you taking a moment to leave us a comment.

      If you need assistance with your system, feel free to contact Arlo Support Team at https://www.arlo.com/en-us/support/contact.aspx. We look forward to hearing from you.

      Regards,
      Arlo Team
      ^RM arlo_us

  • Rated 5 out of 5 stars

    Safe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are working well.we have used them every day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look no further for your budget friendly, reliable home security system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection for your house.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like these cameras, the resolution is good. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera reveiw

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like your product. I like the fact that these are rechargable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product for me and my wife. It gives us peace of mind.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Junk !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t last long. ! This is the third one I purchased ,very slow activating , terrible Product , the other two don’t work at all This one shows only still pictures/ live. Pivot You cannot get tight on the mounting post .

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. We like to learn more about the 2 of 3 cameras, not working concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Love Them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ease of Arlo products and they keep improving.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Bad investing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to recharge every 3 days and the solar panel not works.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello rosasalgado257,

      Thank you for sharing your Arlo Essential Spotlight Camera experience. We recommend these tips on extending your Arlo camera's battery life detailed here: https://kb.arlo.com/291 and tips on positioning your Arlo solar panel detailed here: https://kb.arlo.com/1310968

      For further assistance or information, please navigate to Settings > Support within the Arlo app for your available Support options.

      Regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Security cameras

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a friend referred me to these cameras so i got two of them.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Night vision
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Really Good But Some Give & Take

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Starting with the setup, it was fast and easy as usual, at least it always has been for me. I already have a base and two original Arlo Pro cameras and adding this gave me no issues. I linked it to the base, unscrewed & unplugged my previous camera I had mounted on the side of the house outside, screwed and plugged this one in using the existing mount and wire and was done. As for the positives, I really like the wider angle this offers. I see way more than I previously did with my older model and with less "fish eye" distortion too. Going to 1080p up from 720p does make a pretty significant difference. Although the 720p model was pretty clear considering overall, the 1080p really helps most for nighttime video. Combined with the spotlight that allows for color video you get a good picture at night. Daytime video is great and indeed captures a crisp and clear picture. Things aren't perfect though. I feel the spotlight is a bit weak. I thought it would be brighter on the outside and as for the video feed itself, I had to turn the camera brightness all the way up to really see anything at night and even then my original Arlo Pro regular night vision may have been better in terms of contrast/brightness and again, that's only 720p. The Essential Spotlight does have a more clear picture though. A trade off of using the color nighttime video feature is things have to be closer to get a more clear look. Details fade over distance quickly. Also, while the color is nice, it's not vibrant. It's a more muted color so don't expect too much on this model. It's worth noting certain previous features are no longer available. Audio detection is no longer an option and the battery is no longer removable. I don't use the audio detection and nor do I ever need to remove the battery to charge so these are non-issues to me personally. It also came with a free 3 month trial of Arlo Smart which I haven't used before until now and so far I like it although I'm still having issues receiving some notifications. I followed a tutorial and all my settings are indeed correct so hopefully it's just a bug that will eventually get fixed. I'm not sure whether or not I'll keep it but one thing that's worth mentioning is this is one of the last Arlo models that does NOT require Arlo Smart. You still get the rolling 7 day cloud storage which is all I ever need. Pros: Crisp picture, wide angle view Spotlight that allows color picture at night Still get free 7 day rolling cloud storage (Some models don't now) Cons: No audio detection rule Battery not removable

    I would recommend this to a friend