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Customer reviews

Rating 4.1 out of 5 stars with 3282 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 3,281 reviews
  • Rated 2 out of 5 stars

    Good name, not so good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo name comes with great reputation. However this product doesn't work well in large spaces (like on my farm).

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Won’t stay connected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as well as the solar panels to go with them and they wouldn’t stay connected so we had to return them

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Complete Junk-Dont Buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont waste your money on this crap. Unless you want to charge them weekly look into something else.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Poor performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Batteries are weak and don't even last more than two weeks

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not ready for prime time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up but not real effective in a business environment - Horrible battery life

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Bill,
      Thank you for taking the time to share your feedback. Please note that the battery life of your Arlo Essential Spotlight camera is 3-6 months with average use detailed here: https://kb.arlo.com/1202753. Learn more about optimizing your Arlo Essential Spotlight camera’s battery life here: https://kb.arlo.com/291.

      Thank you again for your feedback. Please let us know if we can be of further assistance by contacting our Support team: https://www.arlo.com/en-us/support/contact.aspx.

      Best Regards,
      Arlo Team
      ^KN arlo_us

  • Rated 2 out of 5 stars

    Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work for me. Had to return because the sensor wouldn’t sense anything

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Terrible battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery dies in 1 day if you have the camera armed. How pointless.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It’s ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Arlo showing solid blue all the time and I put the area to alert me not doing it . I don’t like it .

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Bad quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not hold a charge. Not the best quality. May hold 5 days charge

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Gave up

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would give it zero stars if possible. Spent 4 hours trying to get it connected and then gave up. Their support was no help. Complete waste of time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality, Motion detection

    Rated 5 out of 5 stars

    Love my cameras

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my cameras. They came 3 in a box. They are really good quality videos, two way microphone and I love that it records any motion that takes place around them with the titles of what they are. I wake up in the morning and get to see what took place through the night. The flash light is very bright and I like that it comes on as soon as it sees movement. The battery life on them are long lasting and they are easy to screw off the stands so that you can recharge them, it does however only come with one cord and no charging box. Wish it came with a cord for each camera to charge on. The so APP is very easy to use and control the cameras. They do not automatically turn nor rotate but they have a wide camera view which is great.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't like

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to setup and I didn't get to use it. There was complications with the camera setup.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Add more cameras with another system

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t work with previous arlo base stations rendering it pointless to stay with arlo and pay the monthly fee

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great wireless Security camera

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To start off this is definitely an Essential package and not much is included in the box. This is not a downside though I look it as a good thing and less to worry about. Setting up the camera was super simple. No wiring or anything necessary you just use the three included screws to drill it into wherever you want to put it. Connecting to the app and WiFi was also very simple. I have used other cameras before and I must say Arlo is the best so far when it comes to detection. It was able to tell the difference between a car, a person and even has the option to detect a package being delivered. There are a few things I did not like but they are by no means deal breakers. The first is that during the night time it had a harder time detecting and filtering out vehicles driving by. The second thing is battery life. Although I have not been able to completely test battery life I do not thing it will live up to the claims. I think I will get 1-2 months max if even that. This is not that big of a deal because it is easy to take down a charge it. I would highly recommend this to anyone looking for a smart camera that does not want to deal with wires. The video quality and field of view are great. This camera can be mounted just about anywhere as well with little effort.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Works so far

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was relatively easy to set up. Works on wifi. Charged fairly quickly. We'll see if the charge lasts a decent amount of time. The app could be more user friendly. Getting to live feed isn't intuitive.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Assumptions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I went in to exchange cameras and the item didn’t show in purchases. I was immediate assumed and accused of stealing the item. Unprofessional. The most hilarious part is I had just purchased a fridge for 2200. My family doesn’t steal. We have morals

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Camera arlo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned because I couldn’t get it to connect with the wifi

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Arlo essential spotlight camera and doorbell. It’s affordable. It works great I see clear in the plans are amazing. if you haven’t already, I would invest in Arlo, especially if you cannot afford your big brands like the ring doorbell or Google nest This is the same quality at half the price. I have two essentials spotlight cameras, and a doorbell and again they are just amazing. I get notified for everything. I love how you can arm your home. It’s great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly, good quality and so app. Just be careful with placement as constant movement will drain the battery quickly, but just unscrew and recharge not hard at all.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Something went weird with their apps. They've either made so many changes it's hard to use the right interface or made it so you have to buy the hub. The temporary 10 day trial worked fine.

    No, I would not recommend this to a friend