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Customer reviews

Rating 4.1 out of 5 stars with 3282 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 144 Showing 2,861-2,880 of 3,281 reviews
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Camera intermittently doesn't charge.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is nice when it works. Charging is an ongoing issue. Unless you have the solar and/or base unit, you will be charging your camera every 3-6 weeks. Bought the three pack and had one camera start to intermittently not charge within 6 months, then finally stop charging all together right when warranty expired. The camera will need to be replaced. Very disappointed on short lifespan.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Juhani,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance with your Arlo Cameras no longer charging, please navigate to Settings > Support in the Arlo App for available service options.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best little security cameras. Love the the picture on these so clear.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo essential cameras

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing pics and awesome recordings catches everything and has audio

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best camera for indoor/outdoor. Very user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Works great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great! Great video quality! I am so glad I went with Arlo.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed, great value for money. Easy set up.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Good once it's connected

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I first bout that the Arlo 2 and had no problems so I wanted to add an additional Arlo in my garage. The Arlo Essential Spotlight doesn't work with my hub (I was not aware of that upon purchase). I tried for 4 days to connect the Arlo to WiFi. No luck. I was just about to return it tried again and finally it connected. It lags a bit more than the Arlo 2 and it doesn't come with a wall plug. However once I got it connected it works ok. I wish I knew it wouldn't work with my hub before I bought it. (While trying to connect the Arlo it asked me to buy a new hub/base).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Garage Cam

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Works great and the price wasn't bad. Definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Easy set up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo Essential Spotlight was a breeze to set up. I ordered 2 specifically b/c my other Arlo system was limited due to the distance from the hub. The Essential model connected to wifi with NO problem. Works great in the app, quick with notifications AND the picture quality is excellent.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Simple, yet hopelessly complicated

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A well written set of instructions might have made this a functional device. I’ll never know.It does come with a link to an extremely simplistic YouTube setup tutorial, which does not cover any info such as how to link the camera to more than one iPhone (following prompts within the app leads to a factory reset of the camera, meaning the set up process has to be repeated on the - first iPhone, which will then cause it to be removed from the second iPhone - an endless loop of frustration). There probably is an easy way to do this, but it is not readily apparent, and again - no instructions. Troubleshooting tips within the app were unnecessarily complex and not necessarily helpful. When I finally gave up and just linked the camera to one phone, it worked for 5 minutes, then inexplicably went off line. And again, in the absence of straightforward instructions or troubleshooting tips, I can’t fix it.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Donald,

      Thanks for your review. To have more than one user view the camera simultaneously, use the Grant Access feature. You can read here to learn how to use this feature: https://kb.arlo.com/000039106. For further assistance, navigate to Settings > Support in the Arlo App for service options available to you.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our arlo cameras their so easy to set up and we love the 2 way talk ft

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo always great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras work well and have great range. The magnetic mounts were more conveneint than these screw-on ones, however.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Meh i wound recommend a different camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honesty i wouldn't recommend recommend the arlo cameras. The monthly fee on top of a subpar camera is a deal killer. Battery life is ok but recommend the solar charger

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple to install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple, quick & easy installation. No special tools needed

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Product!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the camera functions/quality and it AI/ML predictions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Record

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lets record everything. Its 2023 why not? I mean it has mkre benefits than negatives. The goof thing is it can help law enforcement if they need them.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Perfect.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect outdoor camera. Really good quality picture.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Setup

    Rated 5 out of 5 stars

    Great affordable camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is great in that it doesn't need to be plugged in, doesn't need a base, and easy to install. You literally just pick a spot, and place it. The picture quality is fantastic, and the view range surprised me, as we can see the entire room and then some. My only complaint is there is a bit of a lag time from real time to what you see.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent Cameras

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t expect these cameras to be this great ! The video and sound quality is excellent! The videos show very well and the spotlight is a nice added on feature! Arlo sends real time alerts so you know right then and there! Arlo can detect the difference between vehicles and a human ! I love my Arlo cameras and wouldn’t trade them for anything!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install and work great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are great! very happy! easy to install and work well

    I would recommend this to a friend