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Customer reviews

Rating 4.1 out of 5 stars with 3282 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 145 Showing 2,881-2,900 of 3,281 reviews
  • Rated 4 out of 5 stars

    Record

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lets record everything. Its 2023 why not? I mean it has mkre benefits than negatives. The goof thing is it can help law enforcement if they need them.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Product!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the camera functions/quality and it AI/ML predictions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple to install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple, quick & easy installation. No special tools needed

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent Cameras

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t expect these cameras to be this great ! The video and sound quality is excellent! The videos show very well and the spotlight is a nice added on feature! Arlo sends real time alerts so you know right then and there! Arlo can detect the difference between vehicles and a human ! I love my Arlo cameras and wouldn’t trade them for anything!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Perfect.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect outdoor camera. Really good quality picture.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Clear and Quick

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the ease of installing the camera and setting up the app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install and work great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are great! very happy! easy to install and work well

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Arlo cameras pretty good, but horrible support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 4 Essential XLs and 1 Video Doorbell (and hooked them up to the Essential Solar Panel which I had to buy from Amazon). THey all went up pretty well, but the documentation and explanation of how to do things with them is relatively poor. You can typically figure it out, but some things are still a bit unclear or don't work right. One of these was the Free Trial of Smart (which you almost have to use since the cameras (w/o the base station) cannot store video. Of the 4 XLs I bought 1 of them did not get the free trial. I chatted with support about this for 30 min and they said they woudl get back to me. They didn't. A week later I called support and had to go through the entire explanation again. After more than 30 minutes on the phone, I get handed off to another support group, who, when they finally answer, and for the 3rd time I explain the situation, they tell me I have to take the camera down and reset it, and remove it from my account, and start over because it sometimes works. Yes he said sometimes. So no 3 months of Smart on my key camera. And I tried his suggestion 3 times. Crappy support. Unreliable software. Cameras themselves seem OK.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Amazing.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera quality is so amazing. The light is bright and they are super easy to install. Linking the cameras to the app was a breeze. The intuitiveness of the notifications and AI detection are amazing. Would recommend to anyone in the market for a security system and have told all of my friends about Arlo!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture & video. Not to mention, the spotlight is a great feature. Great for those dark outdoor corners/areas of your home.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best Camera Ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Arlo camera is just what I needed to secure my home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect view day and night

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what I was looking for, great item for adorable price.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent Choice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional clarity and the motion sensor is top tier

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    MyArlo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    an excellent home cam. great value and easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set and easy use. Couldn't be happier

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and works great. Very happy with the results

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Fantastic

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the cameras very content with getting these cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for 2k cameras at a good price for full security

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Meh i wound recommend a different camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honesty i wouldn't recommend recommend the arlo cameras. The monthly fee on top of a subpar camera is a deal killer. Battery life is ok but recommend the solar charger

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    great small camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great camera, especially for the price. Great buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Arlo Essential camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, just as directed, product workers as stated

    I would recommend this to a friend