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Customer reviews

Rating 4.1 out of 5 stars with 3282 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 3,281 reviews
  • Pros mentioned:
    Motion detection, Night vision

    Rated 5 out of 5 stars

    works well with color at night.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this with my Basestation and it works well at night with spotlight and captures in color. This has capture motion of small rat to foxes on our deck. Ability to setup specific alerts for animal, package and human is also a great feature.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Meets My Needs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Easy to set up in less than 5 minutes. Installed in my garage to monitor activity. Very good coverage and clarity. So far the cameras charge is at 57% after two weeks. Recharging the battery would be my only con.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great security camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are nicer than the Arlo Pro 2. Very good quality and nice picture. Nice to have a built-in rechargeable battery unlike the older ones. It has a good field of vision. The spotlight, siren and having sound with the video is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems to Work Fine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I followed the instructions on the App and it loaded fine. Just having a little trouble getting the settings correct but that is probably my fault it's taking a while.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Home security

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This spotlight camara is great for my home security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This individual camera was defective however the Geek squad coverage ensured that I got my money back in order to replace it. Very satisfied with the service.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Eagle

    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dirt is in the details. Cameras are good. Getting them set up by Geek Squad was great. After that it is hard to get any user friendly info on operation etc. If you read the box one would think it was plug and play. NOT! I might need to print the 72 page owners manual if I can find it on my computer. I would recommend this product but with caveats.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Setup

    Rated 5 out of 5 stars

    Super easy setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that there are no wires, easy to install, all the features are great! Especially the audio, if I'm out back I can speak to and hear anyone at the door. I can sleep better at night knowing I have a great security camera

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great camera, some faults though

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had 3 Arlo Essentials for a while now. The battery seems to be holding quite the charge, video quality is okay. It does struggle a bit at nighttime in terms of video quality, though it could just be problems with placement. All around a good camera, though I feel like the Pro 4 may pick up where this one lags.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got 2! Inside and outside.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one for inside of my apartment. Set up was simple. I liked it so much I got another one for outside. I didn't set it up outside though. I put it in my kitchen window. I can see my door and car. Nice wide angle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little camera!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my camera and the coverage that I get over my house. Its covers everything from the front of the house to the back. I really like the essential camera that lets you set the boundaries of where it records the video.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent camera for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality camera. I have these cameras in my adult day care. The quality is crystal clear. I only had to changed the battery one time for over 14 months of monitoring.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Motion detection

    Rated 5 out of 5 stars

    Great camera highly recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s got great picture quality. Allows me to keep an eye on my puppy and allows us to watch for intruders. I love how it give you updates when it’s armed and it also records the movement.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great picture quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras provide clear picture and sound. I would only change one feature and that would be creating a button that could easily be pushed to “arm” select cameras with the siren instead of having to go and change the mode on each individual camera at night before bed and then again in the morning before anyone walks outside.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    NO SUPPORT! DON'T BUY THEM!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boss bought these cameras for our branch. For 2 months they worked fine. After that, the batteries kept dying very fast. when I tried to call them a recording said they were not open, even though their business hours are 6 a.m to 6 p.m. pacific time. I tried to get support through email. 3 days later I got a response asking for more information. When I spent 20 minutes gathering the information and putting it in, the website said the page was unavailable. When I tried to up load a document to their website it didn't work. i signed up to get their service after my 3 month trial, and they took money out of my account and did not send a receipt or an invoice telling me why they took out an add amount twice. There is no one to help you when you get a problem. Buy a camera from some real people, who will be there for you when you need them.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello NOSUPPORT,

      Thank you for sharing your feedback about your experience with the camera and the support. Here's an article that you may check to learn how you can extend the battery life of your Arlo camera : https://kb.arlo.com/291/. To further assist you with the other concerns mentioned above, please send us an email at askarlo@arlo.com detailing your concern, including your email address linked to your Arlo account, your contact number and a screenshot of your Best Buy review.

      We look forward to hearing from you.

      Regards,
      Arlo Team
      ^RM

  • Pros mentioned:
    Camera quality, Motion detection

    Rated 5 out of 5 stars

    it works great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this camera has very good video quality during the day and night. catches literally everything animals people vehicles and any motion. very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good device

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to take it down to charge it. However, it lasts a long time without charging. It alerts for everything but you can change the settings. It also also additional safety features for a price while away from home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. Easy setup, plug and play 1080 resolution makes for a clear video. Senses objects and tells you if the object is an animal, person, vehicle or motion

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Subscription Required or Not?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iI'm confused,,,, does ARLO now REQUIRE a subscription or is it "Optional"?? The specs does not make it clear. My current cameras are at EOL but free video storage. Hopefully someone can give me a straight answer. Not Happy With Arlo Support!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality, Motion detection

    Rated 5 out of 5 stars

    Arlo pro 3

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great video quality and view. No wires so you can mount anywhere. Motion detectors very good. Good value for the quality of the cameras. Monitoring my home and dogs gives me peace of mind.

    I would recommend this to a friend