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Customer reviews

Rating 4.1 out of 5 stars with 3282 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 3,281 reviews
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera has a great picture. It is also user friendly, I would recommend this camera is anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Motion detection

    Rated 5 out of 5 stars

    Clarity is great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with our Arlo Essential cameras! Detection specification for motion, person, animal is great! Easy setup. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great HD camera with lots of control!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Arlo Products. I just recently bought the wireless Essential Spotlight camera and I love the features it has. The alarm is loud but not too overbearing. Enough to alert you and scare any potential thieves. The spotlight works great too! It’s nice that you can control the brightness in real time. I think my favorite thing about it so far having it for just 2 weeks is that it holds a charge really well. I highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Camera Value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras add a level of security to my home. The Best Buy installer made quick work installing and the system works well. Great addition to my security.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Night vision

    Rated 5 out of 5 stars

    Excellent Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these cameras. Good clear picture and sound. The night vision has good detail and even better with the spotlight on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having two kids and working opposite shifts from my husband it’s nice to know that we can watch the house whenever at work or out as a family together!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great for the house.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for around house. Simple install. Came with a mount for mounting. The audio is very responsive. Video quality is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great security camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and best service. Just getting it set up and looking forward to adding it to my security. This is my second camera.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Good technology idea but not reliable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system seems good at first. the constant change of batteries will make your life a living hell. The angle of the video capture is tricky, so for the system to detect a person, it has to come from any of the sides. So if the person comes walking forward, the system won't detect them. The Arlo Pro batteries will work just for a year ( coincidently the warranty time). The customer service outside the US is extremely rude and seems to be designed to push back and not to try to help the customers. For the price no, I won't recommend this product.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. The battery life for the Arlo Essential Spotlight Camera is estimated to last 3 - 6 months. To help extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. If your camera is not accurately detecting motion anymore, refer to this article to learn how to troubleshoot: https://kb.arlo.com/994085.

      We are sorry your initial customer experience was not the best, but if any further assistance is needed, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team

  • Pros mentioned:
    Camera quality, Setup

    Rated 5 out of 5 stars

    Great camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up was easy and simple to understand and took less than 5 minutes. The quality of the video and area coverage is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this camera works great,the good thing about this is you can get a solar panel so you don't have to charge it again

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this camera, easy install and setup. Good coverage, great picture quality and great addition to my system.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best wireless camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably the best wireless camera I've tried. The quality and the built in spotlight is a great addition to this camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can zoom in on areas to take a closer look at something and the 2way audio. We use it a lot to talk to our dogs. Lol

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great for Elder Watch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are using several to check on our elderly father throughout the day. They were easy to install and set up, 5 siblings in 5 states can access cameras any time. I just wish we could get the audio volume a bit louder.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working Well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well. Large cover area. Just what we needed and in the price range that fit our budget.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Home security camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well and is very easy to install. I was disappointed that the battery doesn't hold charge for very long.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Image quality was very good and very wide viewing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Image quality was very good and very wide viewing angle.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Should holds charge longer.

    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This arlo don't hold charge for 6 months, I already changed one of them and I'm on my way to change another one in less than two months so....I don't know. Besides that cameras are good. The app have issues some times.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Setup

    Rated 5 out of 5 stars

    Arlo essential

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera was an easy set up , quantity via photos are great ! I am a happy person

    I would recommend this to a friend