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Customer reviews

Rating 4.1 out of 5 stars with 3282 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 3,281 reviews
  • Rated 5 out of 5 stars

    Arlo essential

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product just not a fan of the mounts. Wished they were more flexible

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great cameras

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation, very clear pictures, has a lot of features all for a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    New to arlo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good i like the quality or the sound and picture. Still getting use to the app which will take some time figuring out where certain features are located.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome, love how they keep me updated with plenty of notifications

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleep in peace

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am finally able to sleep at night knowing my kids and I are safe.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Buyer beware

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own 4 of these cams and a doorbell. Poor connections is common especially with the newer versions. Also battery life is very poor, especially with the long life versions. I have to constantly be aware of dying batteries. Recently I am having many open gaps in coverage and I’ve found out how horrible their customer service department is. Add all these things up and I wish I could give Arlo 0 stars

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. We are sorry to hear about your negative experience with our customer service team.

      To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291.

      For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good camera just wish I was able to turn all the led lights off on it. Other than that picture is good. Was easy to set up has all the essentials.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Camera Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After doing weeks of research. I found myself looking at these cameras. With the spotlight and the two way microphone with the 1080P resolution. You really can’t go wrong with these cameras. Easy to mount and two position as well. And if you need to take it down and place it somewhere else it’s easy to take down and place back up. Highly recommend this camera for anybody.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Love Arlo!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great video!! Easy to setup and mount. Worth the money!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    provide alerts for each scenarios

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo has 14 different scenarios of tracking like objects animal package person etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top of the line even in basic models!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t wait to try the next step up models! I got the low end and I’m amazed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, good battery life, high quality video.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    My Arlo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless, convenient, and easy to install, good price for the bundle

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and install, very good video quality, would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great Video/Night Vision Inconsistent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sharpest video of previous Arlo cameras. Night vision is still inconsistent. Arlo app is frustratingly unreliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to setup!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time user and couldn’t have asked for a better set of cameras!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NO TITLE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I GLITCHES OTHER THAN THAT IT DOES WHAT I NEED FOR IT TO DO

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Essential Arlo camera milking your $

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased black essential Arlo camera three months ago. At beginning the battery was good and then slowly needing to recharge more often. I already have older model of Arlo cameras with hub base and no monthly fee for it and wanted to add it with essential camera and was able to do same options as the older ones until the three months free trial expired and now I’m unable to have same options as the older one that doesn’t have the monthly fee. Rip off!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh. Arlo is a good option but not as reliable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the four cameras did not function correctly. It seems like Arlo’s have become less reliable, my old pros are bullet proof.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. We like to learn more about the one camera not working properly concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team

  • Rated 5 out of 5 stars

    So far so good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So for the cameras are all right need to adjust the brightness on them if I can

    I would recommend this to a friend