Customer Ratings & Reviews

Just installed the cameras last week. Love the easy access on the phone app. The settings for notifications and alerts to friends and even emergency contacts is awesome! Took a while to find what I wanted, but Arlo cameras are the real deal!

Good camera. App needs some improvements. Easy install. Like there isn’t need for cords.

This camera went beyond my expectations. It was simple to install, and relays clear high-quality images to my phone. I haven't had it long but it appears the battery life will be long-lasting. I will be purchasing another one to install in my back yard.

Features are perfect and set up was easy to understand. The app is extremely easy to navigate and setting up modes is a breeze. I called customer service, connecting was quick and agent was patient and knowledgeable. Would definitely recommend ARLO.

1 camera stopped working. Arlo support team, not helpful at all.

We have had Arlo cameras for several years now and have always loved them and talked about adding one or two more. After something was taken from our property we purchased this camera and loved it so much we went back the same day and purchased another.

This camera worked perfect for the first few months and I was almost easy for another but then it started to say it couldn’t connect but it was the battery dying all the time. It tried to reach out to their customer service and have received no help. Going to just replace this with another brand.

Good camera. Only flaw is that the app takes a while to load the live viewing.

We purchased this model since it seemed compatible with an older version of the Arlo system we purchased a few years ago (the older version was no longer available when we wanted to add on). The camera was easy to set up and add to our existing system. The new functionality described in the Arlo Smart software (identifying people vs. animals in the notifications and setting "activity zones") was not critical to our usage since it was not available on our initial system, but a 3 month trial period was included in the setup. However, one of the primary reasons we selected the original Arlo system was the cloud based, rolling, 7-day video recording & playback storage. What we discovered was that functionality is only available with the Arlo Smart subscription. Without this paid subscription you will only be able to view the live feed off of the camera. Granted it is not a huge expense ($10 per month for up to 5 cameras), it was just not obvious that the functionality that was included in the previous version would be a monthly charge with this model.

We love our arlos and have free 7 day recordings, so we got these for my in-laws but after setting these up, we found out these need the $15 per month subscription to even watch any recordings.. no mention of it on the box...

August 2021 i have 5 arlo cameras, these cameras should really be taken off the market until they are fixed. I don't feel safe with these cameras and if something were to happen to me or my family due to the negligence of their cameras they should be help responsible. For starters their system is delayed they don't catch things till after 12-15 seconds of them happening, how is that okay with them ? My second issue is that the cameras don't work due to low temperatures but its only 24 degrees outside. Whats the point of having cameras if all they are going to do is disrupt your peace of mind. I pay a monthly fee for their services and for what ? To receive bad customer service, its a same that i have invested in such a poor company.

I purchased the Arlo Essential Spotlight camera as an add on to my Arlo system. I was surprised at how easy it was to set up. In less than five minutes it was added to my system. I will add that I already had the Arlo app on my phone and this may add to set up time if you have to do this. The camera quality is outstanding. And, I really like the updated features of being able to adjust the field of the camera. I have placed the camera on my driveway. I was a little skeptical of the spotlight, and while I thought the spotlight wouldn’t do much, it lights up my whole driveway! If you are looking for a camera with great video and is easy to set up, this one fits that category. I’m pretty a pretty picky customer when it comes to purchases and I am very pleased with this camera. I highly recommend this camera

I love my Arlo Essential Spotlight Camera alot, the look and everything it's able to do is what I was looking for I only wish they would make it easier/More info on getting the camera started. Im pretty good when it comes to technology but I've never really dealt with having a camera at home like this before so for first time users I just wish it was a little more helpful

Has every feature that i need. Zone filtering, guest access, easy to navigate cloud storage, night vision, zoom, and i could go on. My next camera i will be sticking with arlo, but i may try the 4k model, simply for higher quality zoom.

I’ve used Arlo to protect my home for years. I decided to disable it due to random recordings and battery drain. Customer service fails to respond, leaving no other option than to disable the system and look into other options. Very disappointing.

I had purchased a different brand and had nothing but troubles with it and returned it and purchased the Arlo Essential Spotlight and LOVE it. No issues setting up and get very clear pictures. Would highly recommend this unit.

The cameras and doorbell were packaged nicely, super easy to setup, and the app is great! I've used Blink and Reolink cameras before, but I like these better!

It’s a good product. I like the wireless and the Wi-Fi signal picks up great around the house. But the live video could be better. The recorded videos come in clear but live feeds is a bit choppy

The video quality, day and night, is amazing. The pricing is respectable and competitive, especially for what comes out of the box. Audio is excellent quality as well. If you want a great DIY system, Arlo is the way to go.

I had 3 Arlo Pro cameras and just added 2 Essential Spotlight cameras. Setup was easy they worked with the original app right out of the box, I didn't have to re-configure anything. 2 thumbs up!