Customer Ratings & Reviews

This camera looks amazing and with all the catalytic converters theft going on this is a must. The best part of it it’s that you get a quality camera for a good price too

I would not recommend these cameras. I bought this set and 6 months later one fails. It won't hold a charge. From what I gather this is a common occurrence. Arlo cameras have a limited 1 year warranty but the company makes it impossible to contact customer service. They have an automated chat service that takes you in circles. I have tried for days to get ahold of a LIVE person without success. I definitely would not recommend Arlo to anyone!

I have an older base model ( VMB 4000 ) and the setup was extremely easy and the picture and video quality is great. I’ve owned other cameras in the past and this is the best I’ve seen.

My only complaint about this spotlight camera is that the spotlight doesn't illuminate very far. I get little human traffic but lots of deer and a few other critters. I enjoy seeing the captures of them, but the camera appears to be sensitive enough to see them in almost total darkness, which is what I see.

This is the 2nd one. 1st one lasted 2yrs. The replacement has given me nothing but trouble. Video works good no audio.

These cameras appear to be easy, but they won't connect. We tried with two android and one iPhone - nothing. Called the internet provider and confirmed that the 2.4 Ghz network was properly set up, too. There is almost no tech support to be found anywhere.

Super easy setup and peace of mind when leaving my home.

Picture quality on this camera is excellent. Has a wide field on vision and is very sensitive to motion. The app and cameras were easy to setup.

Not worth the money. The batteries are shot after about a year of having. The cost to replace the batteries is more than it’s worth especially if they only last a year.

The resolution and sound is great. the motion detectors pick up even the slightest movement and I love that it knows the difference between a person and my pet or even packages! Definitely recommend!!

Easy set up. Sleek and compact. I would buy it again

I used a blink system before moving to Arlo. Arlo offers many more features over blink. With blink you need the sync module to connect the cameras. With this camera, there is not a separate module, the camera connects directly to WiFi. The spotlight feature being built in is one less addon needing to be purchased. Arlo offers a web portal in addition to a mobile app for monitoring your cameras. You can also share camera access with others without giving them your login information like blink. Overall extremely satisfied.

If you are looking for a camera, DO NOT BUY this one! I just purchased this device and it is AWFUL!!!! Apple does not support this device, meaning there is no mobile app available for Arlo and the customer service when you call them is unprofessional and cannot help you. Waste of $140.00 bucks. I Hope Best Buy will allow me to return. Bottom line, if you are a company that wants to charge this amount for a camera. PLEASE only create and sell products that are easy to sync up consumer computers and cell phones.

I would give them a 5 star review other than their support is lacking. THEY CLAIM Apple Home Kit compatibility, good luck with that. They say you can add cameras to your smart plan after your first five, How? Not on their web site, and if call, we’ll you are told to disconnect and start over. Seems to be their standard answer. The problem is you have already installed up high, near the roof, now you have to go around your house climbing a ladder? Really? If I am going to do that, I would just buy something else. But if you just want a few cameras and not smarty home, then this is a great product. I have 5 cameras, bought the new floodlight, and after free subscription, then came the problem. Also have five of the old spot/flood lights. Been a user for years, but am looking for someone who actually supports their product.

This camera is much better that my last one. It picks up more movement and activates quicker. I barely got a view of the person walking up previously. I'm happy with this one.

Returned after a few weeks. Advertised as having a 6 month battery. Mine lasted only a week after each charge. My other Arlo cameras last much longer. Also really didnt like that the spotlight could not be turned off

I got this as a gift for my parents who live in a pretty rural area. After reading the reviews that sometimes the cameras don't stream well if the camera's are on a slower WIFI system, I decided that since I was there for their birthdays that I would make sure that the camera would connect and stream with their WIFI in different locations around the house. If the camera failed to connect I planned on taking the system back to the store since I wouldn't be seeing my parents for quite awhile after their birthdays due to being an emergency room nurse and my high level of COVID exposure. After I turned one on and made sure it would connect, I put it back in the box until my Dad had time to set them up. Fast forward a few months when my Dad's work slowed down a bit for him to set up the camera's, he gets a notification that the camera won't work unless he gets a subscription. I contacted Arlo myself since I was the one who purchased the product to ask what happened to the three month trial only to be informed that since I simply turned on the camera to make sure it worked, it initiated the free trial automatically. The company refused to reinstate the three month trial, even after attempting to explain to them the reasoning behind me turning on the camera, the fact that the cameras have been disconnected since the initial turning on, and my inability to see my parents for an extended period of time. I feel that this company does not care about its customers, especially during a pandemic, and plan on returning these cameras. I do not want to support a company that has zero understanding or willingness to work with its customers. I will never buy another Arlo product ever again.

Fantastic system integrates easily with my existing stuff easy to expand very happy with purchase and products. Still testing battery life and expanding wifi for further cameras

Not worth it. Notifications are delayed, you’ll get a notification about 10 mins after someone breaks in your house. I had someone steal a package off my front porch, it didn’t pop up as a person detected instead I got a notification of a car detected. So a person walks to my front door, steals a package and Arlo detects it as a car?! Tried reaching out to Arlo and all they can say it’s your internet. It’s definitely not my internet, it’s Arlo camera and services. $20 a month for useless service.

Even with the added spot light the images of people's faces are unrecognizable as they are with the competition camera brand ring. Both great daytime cameras but at night you'll miss alot of specific details.