Customer Ratings & Reviews
- Model:
- VMC2330-100NAS
- SKU:
- 6416341
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Works well
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well and super easy to set up. I like that my Amazon echo can show me the alerts and announce them.
I would recommend this to a friend - Pros mentioned:Camera quality
Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ready to protect. Easy to set up. Great video quality. This gives me peace of mind for my home.
I would recommend this to a friend - Cons mentioned:Battery life
Would not buy again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned due to poor battery life. Advertised as a 6 month battery that lasted a week.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello Smellypants,
Thank you for taking the time to share your honest review. Your feedback will be provided to our development team.
Best Regards,
Arlo Team
- Pros mentioned:Camera quality
Arlo is the Best!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with Arlo cameras. We purchased several and the quality is great!
I would recommend this to a friend - Cons mentioned:Battery life
Charge only lasts 1 week
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The battery degrades quickly. After 2 months, each camera only lasts 5-7 days on a full charge. A complete waste of money, and completely useless.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi ArloClassActionLawsuit,
Thank you for leaving us your feedback about your Arlo Essential Spotlight camera experience. We want to mention that the camera's battery life approximately lasts up to 6 months with average use. For tips on how you can extend its battery life, please check this link :https://kb.arlo.com/291/.
You may also reach out to Arlo Support Team if you need further assistance : https://www.arlo.com/en-us/support/contact.aspx.
We look forward to hearing from you.
Regards,
Arlo Team
^RM
- Pros mentioned:Setup
New Camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was easy. Setting up on app was no hassle. Very satisfied so far. Easy to arm and disarm.
I would recommend this to a friend - Pros mentioned:Ease of use
Very Nice Security Camera for Home use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and easy to use. The App is very user friendly and picture resolution is great.
I would recommend this to a friend Wireless peace of mind
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been using a family of wired Arlo products for several years now and recently added this wireless one to keep an eye on the front porch. It works seamlessly with the app and within my smart home setup. Battery life is surprisingly decent but I went ahead and got it’s compatible solar panel for even easier maintenance/use. Pleased that I didn’t have to buy any additional hub to operate. Overall highly recommended.
I would recommend this to a friend- Pros mentioned:Ease of use
Arlo Camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and setup. Required Arlo customer support for firmware upgrade.
I would recommend this to a friend - Pros mentioned:Camera quality
Great camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best budget camera arlo makes. Nice you can connect it to wifi or the hub. Great picture
I would recommend this to a friend - Pros mentioned:Ease of use
Great security camera. Easy to install.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were easy to install and connect to app. They are working great and seemed competitively priced.
I would recommend this to a friend Awful app interface
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Camera work great but Arlo change the app user interface and it’s made it down right difficult to use the cameras with ease.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello,
Thank you for taking the time to write your experience. Your feedback helps us to get improve our services. We'll share your feedback to the relevant team. We appreciate your understanding.
Best regards,
Arlo Team
- Pros mentioned:Camera quality
Arlo Spotlight Camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This camera is much better than I expected it to be. Color and sharpness are top notch!
I would recommend this to a friend - Pros mentioned:Ease of use
Easy to use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to set up and use. Love the options for doing a combo of scheduling and geofencing.
I would recommend this to a friend 50/50 if it will record most things
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It misses a lot of activity. I can be standing in my own driveway and it’s 50/50 if it will notice me. Yes the sensitivity is set to 100. I have even tried different angles yet, all three of mine miss multiple things daily including me coming in and out of my house. When I first purchased them they worked well not so mucy anymore..
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello,
Thank you for taking the time to share your feedback about motion sensitivity. We want to clarify that there are multiple ways to optimize the motion detection of your Arlo cameras detailed here: https://kb.arlo.com/1015583 and get more details about managing motion detection sensitivity here: https://kb.arlo.com/41.
For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and understanding.
Best Regards,
Arlo Team
Great Camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The camera picture is great quality easy to hook up battery included in camera and I like that you don’t need a base station for it except straight to the Wi-Fi best camera concept you came out with a Arlo thanks The camera picture is great quality easy to hook up battery included in camera and I like that you don’t need a base station for it except straight to the Wi-Fi best camera concept you came out with a Arlo thanks
I would recommend this to a friend- Cons mentioned:Battery life
If I could I would put zero stars
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Where can I start the worst camras ever we tryed to sync them to our phone at first it work but then they died so we charged one them didn’t even charge and one didn’t even turn on we tried everything to try to make them work but they didn’t turn on so we tryed to sync the other 2 but they didn’t even sync again we did we tried everything to make them Sync but the didn’t so we called customer service first they made us wait 20 minutes to get with somebody then whene we finally got with somebody they made us do everything we did again then they blamed my wifi then my phone and excepte Thaire camras then they made us wait again for 10 minutes Then thy told us to make a guest network for the camras So we told her we didn’t know how to do that so she told us to contact our internet provider for them to make a guest network they tried to make us go through all that trouble but they say it is a easy setup and they did not solve the problem of the 2 camras that didn’t work they told us to return the package of camras to the where we bought them and yea about that 1 year warranty the only respect it if they think it is necessary all they tell you is to return them to the place where you bought them. DONT WASTE YOUR MONEY OR TIME
No, I would not recommend this to a friend The camera met my expectations.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The camera met my expectations, it was not overpriced and seems to be working correctly.
I would recommend this to a friend- Pros mentioned:Camera quality
Worst camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely the worst camera. Always hangs after couple of days. The older cameras are much better. Stay away from it.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Endupus,
Thanks for sharing your feedback about your Arlo Essential Spotlight camera experience. In regards with your hang problem with your camera, we recommend to have it checked by Arlo Support Team by contacting them here : https://www.arlo.com/en-us/support/contact.aspx for investigation.
We look forward to hearing from you.
Regards,
Arlo Team
^RM
Decent product, terrible company
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the Arlo camera and base station from Best Buy and, for a while, it worked great. Then the company changed everything and requires mandatory two-step authentication making it a tremendous hassle to log in and view your camera. Foolishly I also went back and bought the doorbell which was a horrible bait and switch. You have to pay through the nose to use the cloud recording feature. The base station allows for a week of recordings but I expect that to go away soon.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello JonDC,
Thank you for your feedback. At Arlo, we take your privacy personally. We believe that your personal data belongs to you and you alone and that your data is for your eyes only. We are committed to practicing the highest standards of data protection, and that is why we implemented two-step verification. When you set up two-step verification, an extra layer of security is added to your Arlo account so that you can protect your personal audio and video recordings.
You may set your device as your trusted device so you won't get prompted to authenticate your login every time you use that device by following the steps here : https://kb.arlo.com/000062289/.
Please let us know if we can be of assistance with your system by contacting Arlo Support Team : https://www.arlo.com/en-us/support/contact.aspx.
Regards,
Arlo Team
^RM