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Customer reviews

Rating 4.1 out of 5 stars with 3282 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 160 Showing 3,181-3,200 of 3,281 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on Black Friday deal, picture quality is great, sound quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Cool Toy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a techy…but when I find new “toys” that make my life easier, I’m excited! I have a new vacation rental property and this camera mounted over the front door helps me see who is checking in and out of my property. I LOVE the talk feature where I can communicate with my guests. This camera helps me feel safer about what’s happening with my property when I can’t be there!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy set up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very affordable & super easy to set up for use. can view what's happing from anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does really well on my front porch nice clear picture And very good sound

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    great camera for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up its a breese, make sure you have good wifi network connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little camera with nice spotlight! Great for outside by the driveway.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    SECURITY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera system works really good and easy to install

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Sure yet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On paper, the Arlo Essential Spotlight Camera seemed to be perfect for our needs. We are using it at a small vacation home and with no need to connect it to a hub and long-term batteries, what more could we want. But we asked a friend to go into the house to test it for us and he walked all around without the cameras picking him up. We got that solved, but we still can't get notifications to work, even though we get notifications with no problem from the cameras at our regular home. Stay tuned.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great versatility and easy to install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't think of more ways I can use this at my home and it's easy to install and use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I definitely would not waste your money on Arlo!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Arlo camera 3 pack. The cameras might be okay if your don't need any technical support. I signed up for the 14 day cloud storage and Arlo charged my card. The 14 day plan never worked one day! Arlo WILL NOT answer a call to their support phone number. I was forced to use email to attempt to resolve my problem. The issue is it takes at least a week (up to two weeks) to hear from them. When I did hear from them the help was a waste. Nothing I had not already tried.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello DonR,

      Thank you for taking the time to share your Arlo Essential Spotlight Camera experience. Our team would appreciate the opportunity to investigate why your Arlo Smart Plan did not work as expected. Please send us an email at askarlo@arlo.com with a screenshot of your Best Buy review and include your case number, the email address linked to your Arlo account and contact number. We look forward to hearing from you.

      Best Regards,
      Arlo Team
      ^KN

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised with the quality of the video they worked great for me

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid Arlo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the Pro 3 camera system. It has OK video. But the Arlo app and software is terrible, buggy and 15 years behind the times. Amateurish 2FA implementation. Camera response time to triggering events is often around 60 seconds late, can even be several minutes behind, so not so good in real-time monitoring. Your stuff will be gone by the time Arlo lets you know your home has been broken in to. No real IT department at Arlo, mostly just call-center freshmen. Avoid. :-(

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi EvanEscent,

      Thanks for your feedback. For tips on how you can optimize the motion detection of your Arlo camera, please check this article : https://kb.arlo.com/1015583/. To help you with the other concerns mentioned above, contact Arlo Support Team at https://www.arlo.com/en-us/support/contact.aspx.

      We look forward to hearing from you.

      Regards,
      Arlo Team
      ^RM

      Regards,
      Arlo Team
      ^RM

  • Rated 5 out of 5 stars

    Good value for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo Essential Spotlight Camera is a great little devise for the money. It covers a pretty large area and comes with a motion sensor light and two-way microphone. We had it installed and up and running in less than 30 minutes. We're actually thinking of getting a second one for the back of the house. I recommend this to anyone looking for an inexpensive security camera.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love them so far. So easy to understand and adjust the settings

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good price for arlo quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1080P is a little less but considering its price and competitors that the one. I wish i can buy pro series.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    grrreat!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this picture and sound is great!! highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo - Essential Spotlight Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed this camera, it was not easy because I have 5G router, the only way you can find wifi 2.4 is stepping outside of the house and search for a spot until you see the 2.4 showing on your phone. After all I am still happy to have extra security and I can keep an eye on my cats when I go out of town.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Arlo Essential cameras

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good cameras. Easy to install and start up !!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Solid Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are exceptionally solid. The footage is crisp and clear.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Must buy this asap....

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love this device for front,will buy more for back and deck.

    I would recommend this to a friend