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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 3282 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 164 Showing 3,261-3,280 of 3,281 reviews
  • Rated 5 out of 5 stars

    Field of veiw

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera has a clear field of view. But night vision is not clear enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi enabled

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been wanting a Arlo camera out of reach of a base station. This is prefect and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera does it job!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera! Spotlight is bright, reacts quickly, records clearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Neat little thing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feature where I can speak to the person that’s in front of it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beware the Subscription Service Fees

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beware ... No 7 day free storage with Arlo. Legacy customer ... We bought an Arlo Pro 2 over 3 years ago and have been happy. But, Now everything Arlo is a subscription based service. This Essential camera worked for first 90 days, then if you don't pay Arlo, they will not let you see the images. VERY disappointed in Arlo. The box does not say anything about the free 7 day storage is no longer available. I will not buy another Arlo product again. When our Pro 2 system goes down, we will look for another security cameral solution. Poor customer service and Zero loyalty.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    First Time User

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo is the first camera system we have installed. Provides good peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Security

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent security camera every got it I have used it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very user friendly security cameras

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system, very much recommend. Stopped many thieves from our neighborhood.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Here looking at you

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has definitely live up to its quality and standard!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo essential camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, works perfectly for what I need. I would recommend it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    affordable... but too cumbersome to charge and does not have magnetic mount

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dimple and secure

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them installed same day purchased and got security instantly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe thanks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank to arlo i fell so much safer in and out of my home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best wireless spotlight camera,I personally recommend

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Yass

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! They work great. Battery does a good job as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Essential

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Provides full protection for my entire home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Essential Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo is Amazing. Great product and Service Support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Video Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision to purchase! Would recommend to anyone!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    SIREN GOS OFF ALL THE TIME BAD APP

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Siren goes off all the time. App doesn't remember Can't save siren notifications.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Kari,

      Thanks for reaching out. When editing the rule of your camera to disable its siren feature, please ensure to click save to apply the changes. If you already clicked it and your device continues to produce siren when triggered, please contact Arlo Support Team to investigate this further. You may reach support at https://www.arlo.com/en-us/support/contact.aspx.

      We look forward to hearing from you.

      Regards,
      Arlo Team
      ^RM

  • Cons mentioned:
    Subscription

    Rated 1 out of 5 stars

    DISHONEST COMPANY DONT TRUST

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo just bricked all my old cameras by requiring a subscription to even view them. These were sold with the agreement that it was free. DONT TRUST THIS COMPANY! DONT BUY THIS!!! BAIT AND SWITCH!!

    No, I would not recommend this to a friend