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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 3282 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 3,281 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these cameras. They are perfect quality and the motion sensors are sensitive but work great!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Setup

    Rated 4 out of 5 stars

    Arlo cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get clear pictures day or at night. You can zoom in your picture and the are clear. The price is reasonable. The cameras tell you how much percentage you have left when low. The cameras are way to install. The cameras come with everything you need to install. Cameras are easy to commect with your internet.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Simply ~ they work as promised.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 4 packs of 3 Arlo Essential Spotlight Camera's. I struggled to activate the first couple, then all went well. One just must be defective. It doesn't seem to hold a charge at all. The camera's work very well, picture and audio are quite clear.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    My Arlo and me

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my arlo’s the quality is good, love that I can called my dogs from the speaker. I was finally able to use the siren not too long ago and it scared the intruder that’s for sure!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Arlo cams

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so easy to use on the app. App is easy after getting used to it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Can’t go wrong with Arlo Cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic cameras! Easy setup, the app is intuitive, great image quality day and night, as well as excellent sound quality. The spotlight feature is a nice addition.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 4 out of 5 stars

    Arlo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and convenient to use. Reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this cameras, has good quality and very easy to set up, the only baf thing i can say its the battery, i need to charge so often

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set of cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice unboxing experience. Very easy setup, just make sure your router is capable of 2.4 GHz for the cameras to connect. Very reasonable price for the amount of cameras you get. Great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Night vision

    Rated 5 out of 5 stars

    Security Cameras

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Package came with 3 cameras, all easy to install with the hardware provided as well on the app and they work great. Day and night. Spotlight is a nice feature that I tested out to see how it works.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great Buy!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera was very easy to add to my current arlo. Very clear, sound is loud and clear and I love the spotlight. Definitely a great buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Best security camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and easy to use……………………………………………………..

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Motion detection

    Rated 5 out of 5 stars

    Just What I Needed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 of these cameras. They work well and were easy to set up on a new mesh network. The captured clips differentiate between cars, people, and animals in their description. I’m happy.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Motion detection

    Rated 4 out of 5 stars

    2/3 ain't bad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 3 pack of the cameras. I was told that my network couldn't support all three running, which is why my third wasn't working-- but when I tried the third alone, it still didn't work. OTHERWISE-- the cameras work very well, and I am impressed with their clarity and sensitivity to picking up motion alerts.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love my cameras

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these little cameras they do everything from A to z very simple to operate long-lasting batteries and they capture everything in high quality video and sound.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Motion detection

    Rated 5 out of 5 stars

    Great cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Camera arrived quickly from Best Buy. They were very easy to set up and the app on the phone was easy to set up and use. One of the four cameras did not work. It simply would not connect or get online. Spent lengthy chat with Arlo support. After 3 days of contacting support by chat, I had to call them to resolve my issue. They sent a new camera to me quickly and I sent the faulty one back to them. New camera connected like all the others. So,, if you need to contact support, I suggest that you call them to get anything done. These cameras work great, pick up anything that moves! detects, motion, animal, vehicle and person. Overall happy with purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Very good overall

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good overall with great picture quality and sensitivity. The only reason I didn’t give them 5 stars is the battery life. The batteries only last 3-4 weeks or even less in the cold weather. Additionally adding another user to the app can be frustrating, but I found some tips online that worked well.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery problems

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this product less year. I started getting problems with the battery, they don’t charge. And that charge is small cable.please help me with that.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok but have had better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard time to get hooked up, battery life ok ,had 1 quit working and could not get it hooked back up

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Goo camera, but XL doea not hold charge as stated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit frustated with the XL model, as the battery does not last as stated. I do however recommend the brand and cameras, as it is easy to install and reliable. Only issue is with the battery life of the xl model.

    I would recommend this to a friend