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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 3282 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 3,281 reviews
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Pretty good cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the quality of the cameras. The only con about them is if the activity outside where ever the cameras are then it requires you to charge the cameras often. I have one camera in the garage and it needs to be charged about twice a month.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    The battery life is a deception

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, good image quality but the battery life completely disappointing me. It supposed to last 6 months, the reality: didn't last more than 10 day, under normal use.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Orlando,

      We appreciate your time in writing your feedback about your experience with Arlo Essential Spotlight camera. There are few different factors affecting your camera's battery life to drain quicker than expected. See tips here : https://kb.arlo.com/291/ to learn how you can extend the battery life of your camera.

      To help investigate what causes your camera to drain its battery life, please contact support here : https://www.arlo.com/en-us/support/contact.aspx.

      Regards,
      Arlo Team
      ^RM arlo_us

  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this 3 pack on special. Would recommend you also get the solar panels to charge them so you take the hassle of having to charge the battery.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Arlo cameras great coverage and quality!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo cameras with spot light are great when arriving home after dark! Love the 130 degree viewing feature. Easy to set up and install.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera, picture and video.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect. Screws included are not wood friendly. Picture is good quality. Having mic and speaker has been fun to use.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    Security Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It offers a reliable way to keep security at home. Good video quality and battery lasts for weeks. It is easy to configure and app is user friendly. I like the fact that it can be installed outdoor without any other shelter/housing.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Motion detection

    Rated 5 out of 5 stars

    Great Spotlight Camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and setup. Perfect size and video quality we needed. Love that it distinguishes amongst vehicles, people, and animals.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera works great to keep eye on kids while they are working from home for school. Extra layer of assurance and safety. And it lets us know if they are doing what are are suppose to

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great home monitoring cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo cameras are great for home monitoring and alerts. I have used them for over 5 years and added these to monitor an elderly relative’s home.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not pleased with the “new” rules needing a subscr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great with the others we have. Only thing I DON’T like is the newer ones you have to have a subscription to view videos after trial. The older ones you don’t. Also I HATE that you can’t talk to a person unless you have a subscription. So they are like other companies as far as I’m concerned. The only reason we went with them is because years ago you could talk to customer service and it works off Wi-Fi. It still does but it doesn’t safe them like my older ones. You can view live only. If I want to pay monthly I would go with a regular service.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love Arlo!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Arlo security camera! Battery life is great ans picture is always clear. Very dependable!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo security cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras. They catch everything going on. The app tells you what it is showing like a vehicle or animal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Price was right

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy set up and installation. Something i could afford AND get going all by myself myself? Win win

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality camera and easy setup/installation. Spotlight feature is very bright. Will be purchasing more very soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are so much better than my original ones were. I love the color at night feature and the spotlight on them is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture perfect Needs better sound. Easy to install. Easy to put in proper places. Works well indoors or outdoors.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Dissapointed battery is not removable!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed. The battery isnt removable so you have to unscrew the camera from the mount and charge it OR pay the extra for a solar charger. Should've stuck with the Pro4

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello,

      Thank you for taking the time to write your experience. Your feedback helps us to get improve our services. We'll share your feedback to the relevant team. We appreciate your understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Excellent! Easy to install and use!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my Arlo Spotlight Camera with the idea of of ease installation, quality and use. The cameras works excellent and the viewing and recording software are easy to navigate which allows me enjoy my camera needs without difficulty or spending too much time. A wonderful product indeed and I highly recommend it. There are many competive camera systems on the market and after doing by research, I found Arlo products met all my surveillance and recording needs. I expect to buy more Arlo products.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo Pro 2 camera.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality camera of the era. I love it, great qualit of picture and working very good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK Once connected

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once connected these cameras provide adequate service. However, they are difficult to set up correctly.

    I would recommend this to a friend