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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 3282 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 3,281 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Camera Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very easy to use item and simple. The camera can do many things.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    GREAT CAMERA

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great camera great picture and shows very wonderful....

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Terrible battery life - drains even when disabled.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These camera's have some major battery issues. I have been using the original arlo camera's for a number of years and the batteries last a long time. I purchased these new camera's to add to my existing system. I charged every one of them to 100%, disabled them and put them back into the box until I had free time to install them. When it came time to install them, I was shocked to find that of the four cameras was as low as 40% after a few weeks despite being disabled. Another one was at 56% despite being disabled. Third one at 65% despite being disabled and the final one at 89%. How is that possible? They were all charged right after each other, disabled and put back in the box and never used. How did they drain so fast and so differently. I would return these but I missed the window and are now stuck with them. I cannot recommend these. There has to be some issue here as I have the original Arlo cameras and despite some years of use, the batteries still last for a long long time.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for your review. Please be advised that if your Arlo camera is offline, the device will attempt to reconnect or check if there's any available network that it can connect to.

      We recommend trying the troubleshooting steps detailed here: to improve your device's battery life, https://kb.arlo.com/291

      For additional assistance, please navigate to Settings > Support in the Arlo App for available service options.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great addition to my Arlo VMB4000r2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as an add on camera for my Arlo pro 2 system, Base station model model VMB4000r2. Had no problems with setup and was quickly added to my system.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Setup

    Rated 5 out of 5 stars

    Obsessed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the pack of 3 essential cameras and my god they are phenomenal. You can see everything in real time without lag, you can hear everything clear as daylight, they were easy to install. This is by far the best security camera system I have ever purchased. 10/10 would recommend. Also purchased the warranty through Best Buy and I’m sure it is 100% worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Arlo Security Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed this camera on our screened in back porch the same day we installed the Arlo video doorbell. Set up was a bit more involved. It was a bit hard to get the camera angle correct. The way you have to make the adjustments is not easy. Adding this camera to our app account was a little confusing at first, but it kind if figured it out on its own. It works well, and the built-in light is a big plus. Now I have to learn to turn the notification off on my phone when we let our cats out onto the porch!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Night vision

    Rated 5 out of 5 stars

    Cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture, night vision and has a spotlight. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    House security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good camera Pictures are good quality easy installation

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome Arlo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well and attractive. it is easy to set up and functions well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Arlo essential cameras

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup and they hold a charge for a couple of months

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo cameras are easy and picture quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 3 out of 5 stars

    Arlo Essential

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a good camera, set up is easy as long as your phone is 2 ghz wifi capable. Picture quality is good, audio is clear but 2 way audio is low. Customer service takes a while to get but they are helpful. You have to pay for a subscription to get recordings amd my recordings have been hit and miss. I will get a notification of motion but no recordings so not sure if its the camera or the app. Overall good quality for the price will get more.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Arlo,

      We value your feedback and appreciate you sharing this to us. We'll forward your feedback with our internal teams. We thank you taking a moment to leave us a comment.

      If you need assistance with your Arlo camera, please contact Arlo Support Team at https://www.arlo.com/en-us/support/contact.aspx.

      Regards,
      Arlo Team
      ^RM arlo_us

  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Arlo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy setup. Works very well. Well worth the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just like the Arlo pro 3. The only down side is it charges via micro USB and you can't remove battery.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Cámaras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work good they look nice and clear In the night

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Improvement of camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera but the software need to updated and focus on the how to improve the battery life

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Very easy to set up.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I really like this camera. It was easy to set up and works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Shreveport

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are working fine around the house maintaining charge showing great pictures

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it , one of my favorite camera with a reasonable price!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Small but powerful!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my best purchase yet. It takes very clear video and live view.

    I would recommend this to a friend