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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 3282 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 3,281 reviews
  • Rated 4 out of 5 stars

    Great camera with minor issues

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the cameras! Sometimes looses saved video but app is easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added to our 4 piece set. Clear picture, easy install

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Cameras

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras were recommended by a colleague and they were very easy to set up. We wanted wireless with no service fee and they also have spotlights on them. I would definitely recommend them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera from Arlo but doesn’t have a removable battery which I would like it to have

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    No thanks

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is easy to use however, needs to be charged frequently and that alone is to inconvenient-having to get up on the ladder and taking it down to charge.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Battery last long

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bougth this camera and installed on my shed, so I can see my house. I was afraid the battery will not last long. But it worked for about since May till October on one charge. The app is easy to use. Great wireless camera.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good door camera for the home

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good door camera for our home. App can be better. But overall it does the job!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Ring Security Lights/Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was flawless with our new Ring security system lights and cameras. Roman the Best Buy agent doing the install was very knowledgeable and answers all questions with ease directed to hem by myself and my wife. It words great!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great for people who are not as tech savvy/handy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras the set up was super easy installation as well was very easy these cameras have put my mind at ease to protect my home these product are a must buy the camera quality is amazing super clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo essential spotlight camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great camera's! For the price and subscription can't beat it. Plus they have solar panel chargers so no need to take down your camera's to charge. One downfall is in the winter when it gets really cold outside the camera's stop functioning period due to temperature. Wich sucks!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Arlo Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera has good picture quality and easy setup but battery life can be better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo Essential Camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the camera but wish it had the capability to record audio like the other Arlo cameras.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Decent value

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality but has trouble with some disconnections

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thank you for your review. If your Arlo camera is offline, please follow these troubleshooting steps: https://kb.arlo.com/1133448. If you still need further help, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Nothing but problems. Not worth the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box, 1 of the 3 cameras didn’t work. This was discovered after having to pay for Geek Squad to come out and help. The picture quality is great but becomes useless when it doesn’t record the areas you specifically designate as being in the “activity zones” you setup. The activity zones can only be set up in box shaped areas, which is limiting. Becomes even more useless if you live on a busy street. It picks up every car driving by, not people walking in our yard, which was the whole point of purchasing it. We emailed Arlo’s customer service for help with these problems and never heard back. Another con is you have to take down the whole camera unit to charge the battery. Once it’s charged you have to go through the trouble of repositioning the cameras and designating the activity zones again. In our opinion these cameras are not worth the hassle for the money. The entire experience has been very frustrating.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Worth having. Works great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed this on porch outside my apartment. Set the zones to avoid false alarms. The quality of the picture is awesome, day or night. The spotlight can be turned on or off from the app (night vision is the other option). Easy to install. No hassles.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like thise my canara set and really recommend the hard wire set up anything than that all good

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Ok camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a good and clear image but when you speak volume is to low.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Dama,

      Thanks for sharing your review. For help with increasing the volume on your speaker, please refer to this article: https://kb.arlo.com/000062422.

      Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Arlo is Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great. Lasts in all types of weather. Stayed charged great with solr panels

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Arlo spotlight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great video resolution, worse battery life. I would not buy again.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review, happy that you like the video resolution. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Great outdoor/indoor cameras and security system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now have 12 Arlo cameras varying from pro 4 to essential spotlight. Great outdoor cameras. Will be buying the Ultra 2 before long as well. Also purchased the Arlo hub system for my house and Arlo hub w/5 sensors and 4 cameras for my son and daughters houses. Highly recommended

    I would recommend this to a friend