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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 3282 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 3,281 reviews
  • Rated 4 out of 5 stars

    Very good, but ...

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ... nighttime quality not great ... but acceptable at the price

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now I wish I would've gotten the bundle instead of just the one

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Security Cam for the Price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After doing some research Arlo was the BEST security system. I’ve been using this for a little bit and not mad. Unlike other security systems it actually alerts you of what type of movement (e.g animal, person, vehicle) it’s easy to use and pretty easy to set up. However because I didn’t get the pro I don’t get “quality” license plates are easily blurred. Besides that I’m very happy. This with my ring security system gives me peace of mind especially with this sale. Also, the plan after your initial trial is only 9.99 which isn’t too bad. I do recommend this product but if money isn’t an issue I think getting the “pro” would be better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great value for the price of the cameras and hardware.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Awful

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would love to give a positive review however, in the only one year of owning 2 of these cameras they had to be warrantied replaced 4 times each camera having the same issue completely dying within2 months. Word to the wise stay away try something like the eufy or riolink cameras.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Arlo spotlight camera keeps losing Wi-Fi. Not good.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 2 out of 5 stars

    Won't record without subscription

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because it would pair with my old base station. It paired with it, however I can't see how I can set it to save recordings locally without a subscription. Camera itself works great though

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Tyler,

      Thanks for your review. If you are having trouble with recording to the hub, please read this article: https://kb.arlo.com/000062727. If further assistance is needed, please navigate to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Ease of use, Motion detection

    Rated 5 out of 5 stars

    Safety

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my cameras Easy to install and program cameras Gives me security when I’m not home Notify me of any motion Gives me peace of mind

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these cameras on sale at bestbuy for $100 off and they’re awesome! Good quality picture and easy to set up. Would highly recommended if you’re on a budget and you want some good cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great Cameras_First Purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first outdoor/indoor camera purchase and I am pleased with my purchase. The cameras were easy to install and easy to understand with the app. The videos are clear and detailed.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Night vision

    Rated 5 out of 5 stars

    Arlo essential security camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent surveillance camera! The light on the camera really helps at night to see images more clearly and the quality is great for being only 1080!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Love the technology and features!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture and quality is great. The best features come from the Arlo Smart Subscription but even without these wireless cameras were so easy to install and super user friendly!!

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Go with the Pro4 or above...

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned to upgrade to the Pro4. These still depend on a hard wired connection that older models had that caused shorts for us at one point. Pro4 has magnetic connection so no issues.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello,

      Thank you for taking the time to write your experience. Your feedback helps us to get improve our services. We'll share your feedback to the relevant team. We appreciate your understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Camera quality, Motion detection

    Rated 5 out of 5 stars

    Clear picture and videos

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 3 for my home. They give good clean videos and give me a sense of security around my home. Immediately notify me when motion is detected whether a person or animal.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    AMAZING CAMERA

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not only do these come with 3 full months FREE of service, BUT its only 10/mo for all the features the demo comes with or you can make it cheaper. its better then Ring. I have these up due to the fact my neighbors keep threatening to unalive my dogs. and they only go in the back yard to use the bathroom and come right back in. I will say I had to drive to the store to pick it up. FEDEX said it was delivered and it never was. I had a pre existing Camera up already and yeah - they never came to my front door or even up my road.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Setup

    Rated 5 out of 5 stars

    Arlo pro 3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera works great for what I needed, easily instlled, little delay time from motion to time of alert. Like the fact you can zoom in and out,in both, live, and video mode.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Motion detection

    Rated 5 out of 5 stars

    Arlo Cameras

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can adjust the sensitivity of motion sensor. This camera has clear video and audio works great. Slight lag at time but it’s not substantial to be alarming.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Arlo spotlight camera's

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I really like these cameras alot. The Battery life for me is very good so far. The front facing camera get used a lot so the battery drops faster then my other cameras. There are 2 or 3 cats who apparently think my front porch is their resting place so it gets triggered a lot at night. I like the fact that I don't need a base station but I'm wondering if having one would make it easier to reattach system to a different router. I have to re add all cameras back one at a time if I change routers. It's a pain to climb up and push the reset button then hold my phone in front of the camera to read the bar code :(

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo Essential

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Arlo Pro and switched the the Arlo Essential. Upgraded from 720 to 1080p. Plus it has a spot light and siren that is activated by motion. Great little camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You will see a lot of the neighbors cat

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This updated my base station and I was able to add 4 more cameras to monitor outside. I wish the neighbors cat would go home! Now I know.

    I would recommend this to a friend