Customer Ratings & Reviews

I have placed the camera in a garage, relatively less movement which trigger the camera. Worked well for initial one month or so. Then it started giving problems, The battery doesn't last longer than 3 weeks, the camera goes offline intermittently. You have to either restart the system or remove & add the device all over again. Another thing that is also not clarified when you purchase the product is that subscription is a must have for recording.

Great camera addition to my Arlo setup! Affordable and great picture quality. Integrated it with my older Arlo cameras with ease!

Did a much better job than the previous model where is the battery does it but not that fast in the picture quality is much better .

Terrible instructions. The instructions for the security sign were more detailed than the camera set-up. I went online and did everything possible and even had a friend with more technical knowledge assist and nothing worked. I then contacted customer service via chat in an attempt to get assistance with the set-up. I requested a phone number several times so I could call as I have no patience for typing for technical support (it takes forever). Arlo has no technical support unless you are a paid subscriber. The instructions are barely the size of the cartoons that come in an old school bubble gum pack. You have to spend time on the internet researching how to set it up. While I intended to get the subscription after my free 30-day trial and to see how well it worked. I decided after the attempt to set up a poor product with vague instructions; not to mention a company who fails or refuses to answer basic information over the phone unless you PAY them, is not worthy of my business. To the Arlo rep: Your product is awful and your attempt to assist customers after a sale is a FAILURE. I will be getting new cameras once I return your Arlo product, and I can assure it will not be your junk.

We love it! We travel a lot and this really gives us a peace of mind. I like how we can talk to the UPS/ FedEx/ USPS employees and have them throw our packages over the gate. Sometimes our friends and family come over while we're gone and we're able to tell them we're not home through the camera. The only issue would be that everytime a car, a cat or person passes by, you'll receive a notification for every little movement. Other than that, it's great!

My Arlo Essential Spotlight has a terrible signal from the exact same location where my Arlo Pro 2 was located. The Pro 2 worked well and is still in use. It is simply directed at a different part of our property. Arlo's tech support confirmed my suspicion. The Essential has a weaker connection to our router because it does not have a base station. Of course, the Pro 2 has a base station that will not work with the Essential Spotlight. The base station that will work with the Essential Spotlight camera is unavailable in new condition from all retailers. Arlo and their retailers really need to communicate the connectivity role of base stations when telling customers these cameras have a range of up to 300'. The Essential Spotlight camera is about 130' from a high quality mesh router and the signal is recording as poor to adequate. Unfortunately, even when the signal is showing it is the same as the Pro 2 camera from the same location, the Essential Spotlight cam will not regularly connect through the app. I am not thrilled with this purchase.

Cameras are great. When talking to someone on camera it is fitfully to hear them if using the app. Arlo subscriptions should include more sets of cameras. We had to add individual cameras after their set amount of cameras (3 or 4) we have more.

Arlo cameras are good quality for pictures and good with sound, but there is a few downsides. Sometimes it doesn't always pick up the motion. Sometimes does not connect quickly. There is a minimum delay vs live (about 3 sec).

Excellent product. Used for elder care. Good night vision. Great 2 way audio. Purchasing more for home security.

Runs off wifi so make sure you have an unlimited amount. A notification will appear when someone or something passes camera, more frequently passed cameras drain the battery quickly. Camera quality is great .

Great quality! I can see and hear clearly. And I love being able to zoom in during live feeds or when playing videos back. Easy to charge and set up

Easy to install ... great user friendly platform... clear picture ... with a clean streamlined look... would highly recommend for home security!

Out of 10 cameras, 5 have failed within the first year. App is horrid, outdoor magnetic cables will corrode, and firware updates will brick your cameras.

These are my favorite brand of cameras by far. Easy to use and install. Amazing quality and features

Greta quality picture but does the larger battery make a difference….Not in my setup. Still have to charge at least once a month. You have to subscribe to a plan to view recordings.

Worked well for about 15 months, now it appears not to hold a charge.

Good quality images easy to install and best of all, I can always see who’s around my house.

So so far i like these cameras...i have 2 set up,and a doorbell. I do not have the hub you can buy. Biggest down side is its not wireless and one of the cameras has to get charges 2 times a week...called customer service and waiting for a resolution

Needed for my backyard because my dog was barking a lot turns out it was a neighbors cat paying a visit good video quality especially for being in the dark and no problem installing

I love the clarity of the video. The microphone picked up the sound really well. Set up was quite simple and the app was easy to learn.