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Customer reviews

Rating 4.1 out of 5 stars with 3282 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 3,281 reviews
  • Rated 5 out of 5 stars

    Outside cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up battery last for long time I really like this product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not able to program

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I WAS UNABLE TO PROGRAM THE CAMARA, NOT EASY TO. Needs to be more friendly

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Elizabeth

      Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Camera good. Remote use good. Battery soso

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Features and admin are as advertised. Works great. Battery life is much shorter than advertised. Only running people motion from dusk to dawn and getting about 5 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an absolutely Great product! I would recommend to everybody

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    This Arlo video camera works extremely well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Arlo video camera works great indoors or outside. It takes great video and captures sound amazingly well. It can run for days on a single battery charge.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Night vision

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, and so easy to set up! Night vision is so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the pricr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, worth the price and value oriented

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second home with arlo cameras. They work great and donwhat i need them too

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    arlo camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. Picture clarity is great. Easy to install and set up.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my purchase , very satisfied. Clear video and very easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Will buy more!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive bought two of these. It was tricky to set up the first one and took me a very long time to get it to sync. The second one took me less than 15 minutes and was very easy. Both work as they should, apps easy to use and notifications are immediately. Battery lasts anywhere from 1-3 months depending on usage.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras were easy to install functions great on our devices and easy to monitor

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Night vision

    Rated 5 out of 5 stars

    Security

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras have excellent night vision, pictures clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cameras

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras and quality and good customer service!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very hard to set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very hard to set up Customer service, or not very helpful, and seemed annoyed by the Asking so many questions what is the cameras been set up and send you an alert every single time is sees anything including birds, squirrels it’s very annoying with your phone going off every 10 seconds when something passes by the camera

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Art,

      Thanks for your review. We are sorry to hear about your customer service experience with the Arlo Team.

      If you are getting notifications for all motion, we suggest either reducing motion sensitivity or creating activity zones. Please read this article :https://kb.arlo.com/1001908. For further help, navigate to Settings > Support in the Arlo App for service options.

      We appreciate your support.

      Best regards,
      Arlo Team
      arlo_us

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Arlo essential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s easy to use and install.Clear vision day and night! Thank you Arlo!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy set up. Liking it so far. Good image and sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome! Top of the line!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t wait to try the next step up models! I got the low end and I’m amazed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cameras

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While working with Arlo was a little difficult, the cameras were easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Security Camera, the only downside is that it's not compatible with 5G Network.

    I would recommend this to a friend