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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 3282 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 3,281 reviews
  • Rated 5 out of 5 stars

    love this camera.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera. It fits compact. Long battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Head phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for traveling I use them to work out I will buy another

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and easy to install and set up. Works very well

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Arlo Security Camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a supplement to the package of four purchased at the same time. Needed five cameras to install in and around the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product and quality is good. will recommend this product

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Stay pluged in

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It had to stay plugged in and it didn’t have a rechargeable battery

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Neo,

      Thanks for sharing your review. The Arlo Essential Spotlight comes with an internal rechargeable battery.

      For further assistance on addressing the concerns you have shared above, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Best purchase and great price!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love!! Can keep eye in packages and what our dog is up to. Got 2 and loved so went back amd got 2 more!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    PAulS

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift! Folks use it and it works for them. Don’t like it need subcription

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Paul,

      Thanks for your review. We will share your feedback to the development team. An Arlo Subscription is no required, there are still some features that are available without an Arlo Subscription. You can read more about it here: https://kb.arlo.com/000062312.

      We appreciate your support and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Durable cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo cameras are always a great purchase... Recommended

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. Video and sound is very clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ARLO SECURITY CAMERAS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems so far. The camera system has been awesome

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    My Arlo

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. Easy to mount. Only issue is battery life to short and subscription after 3 months of purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Addition

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo essentials is pretty good. We have the ultra and this addition works pretty good with it, the only difference is this one u need screws to attach to the wall the ultra has the magic ones that don’t need screws and a magnet in them that hold the camera in place. Over all pretty good.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Arlo home security

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these cameras two years ago and paid a 4-year warranty. The cameras were damaged in less than two years after I bought them. I went to Best Buy so they could replace me because I still had two more years of warranty left. When I arrived at the Best Buy store, they told me that They couldn't do anything because they didn't have the same cameras. If I wanted, they would exchange me for other cameras but I had to pay 260 dollars more and I told them that I didn't have to pay anything because the cameras have a warranty. They told me what they couldn't do. nothing, this is something ridiculous because you pay a guarantee for nothing, you only lose money, no more best buy for me, I bought many things for many years

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Casper

      Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works as described!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Arlo camera. This is my second camera and this one came without a base station which is waaaay easier to start using. The spotlight feature is also really good. With the Arlo app, you’re all set and it’s very easy to use. I like how it tells you whether it is capturing an animal, vehicle or a person.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Quality product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install easy to use and excellent quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the light feature!! Love how the mounts are adjustable

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Save your money…

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money. Half of it’s touted features require a paid monthly subscription. Cameras take forever to load image on App, often doesn’t load at all. Cameras unpair on their own and often won’t re-pair. I’ve tried updating software, resetting, etc, still no dice.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    I like.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, good picture quality, and a decent price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excellent product highly recommend very responsive

    I would recommend this to a friend