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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 3282 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 3,281 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo Essential Camera was a great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Except for a minor glitch yesterday, our Arlo Essential security camera is working quietly and efficiently.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Batteries

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought these to replace our old cameras which were wired. We were told the batteries last long 3-4 months but we found if all the alerts are on the batteries only last a couple of weeks not so good

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Floodlight Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed it a few days ago and it's worked perfectly since then. It's not that difficult to install or set up. Works just as I wanted it to.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! I’ve never had security cameras and this one is so easy to use. At first the battery was draining to soon but we adjusted the settings and it’s lasting longer now.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Itsmarlene17,
      Thank you for sharing your Arlo Essential Spotlight Camera experience. Check out these tips on how to extend your Arlo Essential Spotlight's camera battery life: https://kb.arlo.com/291
      For additional information or assistance, please visit the Help Center via the Arlo App > Settings > Support.
      Regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s Very Useful When I Leave The House & I Can See Who Comes And When I Get Packages I Can Speak To Them And Tell Them To Move It Somewhere Else

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Bad batteries

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Images are good just very disappointed on the battery. Can't have them without the solar charger. They die within a week give or take a couple of days.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Thank you for sharing your Arlo Essential Spotlight Camera experience. We are glad to hear that you are pleased with the images. Check out these tips on how to extend your Arlo Essential Spotlight Camera's battery life: https://kb.arlo.com/291. Additionally, please note the following environmental factors also reduce battery life: Temperatures below 32°F (0°C). Low-light environments that require infrared sensors to work harder. If you need further assistance, please visit https://www.arlo.com/en-us/support/contact.aspx and select your preferred method on reaching our Support team. ^KN arlo_us

  • Rated 5 out of 5 stars

    Very good cameras for their price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good cameras for their price, but unfortunately there is no free 7 days recording in cloud as my first cameras

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Arlo cameras

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these cameras. High quality and have been perfect, no problems at all. Very easy to install and get connected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Customer review Arlo Security Cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Not clear on instructions regarding recording of events. Now I have purchased additional base unit with the hope it will perform recording of events as they occur.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Shoppers

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so good I don’t like it I have keep changing it should a recharge backup

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these cameras. Bought this set for my mom. Battery life was questionable but I should maybe disarm more when home due to high animal traffic

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product!! it shows very good picture in black and white as well as color. This is just what I was looking for extra security to my home.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    security made easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the three cameras are perfect for my security needs. Easy installation, and very clear picture and video make for a perfect record of intrusions.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed cameras for security on work truck. Seem to be working great, but have to charge more than advertised

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase, light turns on when it senses movement. Can hear and speak through the speaker clearly and picture is very clear as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as an add on to my existing camera's. Spot lights aren't really all that great but let's someone know there being watched. They are much more sensitive than my older arlo camera's. Would definitely recommend to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    arlo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lets start with the price...... great value for this type of security Cameras. 1080p wireless. overall very happy with this purchase .

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Arlo camera essential

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install for an additional view!! Love the easy process to add this camera to an existing bundle of cameras !!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Subscription Trap

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These bad boys will cost you 40$ a month after the free trial wears off. 10$ per camera/month. You lose access to your library/recordings and only get live view without paying. I have a ton of these cameras, they used to come with a base and record for free. These news ones rob you blind, look for something else

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for your review. We will share your feedback to the development team. We also want to let you know there are some features that are still available without an Arlo Subscription. You can read more about it here: https://kb.arlo.com/000062312.

      We appreciate your support and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is leagues above the previous models. High definition and great sound quality.

    I would recommend this to a friend