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Customer reviews

Rating 4.1 out of 5 stars with 3282 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 3,281 reviews
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Arlo cameras

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would say the cameras are pretty expensive but so are other brands. The downside I have to them is you have to pay a monthly fees after 3 free months. I would say, it was my mistake that I didn’t read the box and found out too late to return it. Cameras detect everything like leaves moving and that drains the battery really quickly.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for your review. We will share your feedback to the development team. Even with the end of the free trail, we want to let you know there are some features that are still available without an Arlo Subscription. You can read more about it here: https://kb.arlo.com/000062312.

      Also, we have many affordable subscriptions plans for your convenience, please refer to article for details: https://kb.arlo.com/88.

      We appreciate your support and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 4 out of 5 stars

    Very minimal features

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are what they say. Only the essentials. It does not have sound detection just motion. The charger is different than the others also

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not reliable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally had 3 cameras. Had to replace 2 already.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Richard,

      Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Security Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my cameras, very clear to see when someone approaches the area!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good camera will purchase more of there products

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Arlo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible camera. Battery is dead and will not charge

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    It was nice, at first…

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the time I purchased the item, it was recommended by consumer reports. Now, that I’ve had it about 6 months, I am about to have the second of four cameras replaced. The replacement I received did not have the same battery life as the original. Also, several reports of the color being distorted.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup! Literally walks you through it on their app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The real to good to be true !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great view, easy to install... really a good buy for the price and quality...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super value !

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, light, great price, good reach, really recommended

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Arlo simple the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wireless camera. Great option easy to use. No fee for storage.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing Surveillance camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t believe the quality of the video it’s second to none

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera great price picture perfect……………………..

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love our new security cameras!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new security cameras! Picture and audio quality is very clear.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras work great and give a great picture of what’s going at real time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera and the battery lasts quite a while. Easy to use and set up.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the arlo. I have both the ring and arlo and definitely love arlo better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good buy!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and very fast no wires or cables needed

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery doesn't stay charged six months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an ok camera. Battery definitely doesn't stay charged for 6 months I had to charge mine 2 weeks after use

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Playboi,

      Thanks for your feedback. The battery life of your Arlo camera lasts for weeks or months depending on the camera activity and other factors effecting its battery level. For tips on how you can extend its battery life, please check this article : https://kb.arlo.com/291/.

      Feel free to contact Arlo Support Team if you need further assistance at https://www.arlo.com/en-us/support/contact.aspx.

      Regards,
      Arlo Team
      ^RM arlo_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A great addition!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and came with a mount so you don't have to buy one.

    I would recommend this to a friend