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Customer reviews

Rating 4.1 out of 5 stars with 3282 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 3,281 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty cool! The 3pk is perfect! I love the quality of video !

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great quality of the pictures.must have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo spotlight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this essential spotlight to add to my existing four Arlo pro three cameras . I’m impressed with the camera operations and the smart Arlo function that will tell you whether it’s animal, person or vehicle. I like that it gives you notifications and so many different aspects and bells and whistle’s. I would recommend this to a friend.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Arlo Camera.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The batterys have to be charged weekly. Havent had for a month. When review say 6 months charge.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Kayk,

      Thanks for your feedback. Here's an article that you may check to learn how you can extend the battery life of your Arlo camera : https://kb.arlo.com/291.

      Arlo Support Team can also help check the settings and setup of your camera. You may contact them at https://www.arlo.com/en-us/support/contact.aspx.

      Regards,
      Arlo Team
      ^RM arlo_us

  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Ok, but does not stay connected

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the picture is good, I have connectivity problems with is camera. It was okay initially, but after 3 months, it is offline or unable to connect 1/3 of the time. I have removed and added it twice, but that only helps for a few days. My Arlo Pro 2 cameras are much more reliable.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Thank you for taking the time to share your Arlo Essential Spotlight Camera review and for being a loyal Arlo customer. Check out this Knowledge Base article for troubleshooting steps when your Arlo Essential Spotlight Camera goes offline: https://kb.arlo.com/1133448. If you need further assistance, please reach out to our Support team by selecting one of the contact options here: https://www.arlo.com/en-us/support/contact.aspx. ^KN arlo_us

  • Rated 3 out of 5 stars

    Does not work after subscription period ends

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the camera in the summer and it has worked well until the subscription period ended. Now I can no longer access any previous recordings and the camera only gives me notifications for motion. This defeats the purpose of installing security cameras. Beware of purchasing this if you don’t want to pay a monthly fee of 20 dollars.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for taking the time to write a review. We will share your feedback to the development team. We also want to let you know there are some features that are still available without an Arlo Subscription. You can read more about it here: https://kb.arlo.com/000062312.

      In order to have access to cloud recording an Arlo Secure subscription is required. We have many affordable subscriptions plans for your convenience, please refer to article for details: https://kb.arlo.com/88.

      For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 4 out of 5 stars

    2.99 per camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still working on my setup but arlo essentials are for small setups with subscriptions I prefer local backups and no subscriptions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Arlo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install, great ad on product to an Arlo system.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Powerhouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy setup, great quality video! These are excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Security cam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, picks up movement. And clear pic,and view.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Putting my $$$ where my review is

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the first set so much I bought some for my daughter too

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Additional subscription payment required.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It only includes a three-month subscription plan, and after three months, you have to pay a subscription of 24.99 per month to view the record video, but these are not found in the description, or it is displayed in some hidden places.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Michael,

      Thanks for your review. We will share your feedback to the development team. We also want to let you know there are some features that are still available without an Arlo Subscription. You can read more about it here: https://kb.arlo.com/000062312.

      If you would like a subscription, we have many affordable subscriptions which you can read about here: https://kb.arlo.com/88.

      We appreciate your support and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Cameras

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these cameras clear view! I’m glad I purchased them

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Better charging needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charging for the cameras is a pain without have the battery to charge more cameras at once

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Malley,
      Thank you for taking the time to share your Arlo Essential Spotlight experience. Your feedback helps us get better. We'll share your feedback to the relevant team. We appreciate your understanding.
      Best Regards,
      Arlo Team
      ^KN arlo_us

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent home security video camera system: real-time

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice cameras connects easy and reliable system

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy and affordable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great security cameras! Easy to install and to use.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Battery life sucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this camera but the battery life isn’t that great.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Great with one issue

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my Ultra system however battery is not removable. Have to dismount camera to charge.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate. Gives assurance when no one is home.

    I would recommend this to a friend