Customer Ratings & Reviews
- Model:
- VMC2430-100NAS
- SKU:
- 6429546
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.
This summary was generated by AI based on customer reviews.
Cameras
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great cameras, great quality, awesome battery life
I would recommend this to a friendGreat So Far
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Other than a Ring Doorbell camera, this is my first experience with security cameras. Everything seems to work as expected. No complaints. Fun to see how much wildlife moves around my yard late at night
I would recommend this to a friendGreat camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried a few different security cameras and this was by far the best. I like the app and how they offer 90 free subscription. Then it’s only 3 dollars a month to keep using the service.
I would recommend this to a friendNo user manual, VERY short charging cord
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would be nice to have a user manual and a longer charging cord…. Not sure how im supposed to keep the camera mounted and charge it at the same time… May return to bestbuy.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for sharing your review. You can purchase the 25 ft. outdoor charging cable to constantly keep the Arlo Essential Spotlight charged. For further assistance on addressing the concerns you have shared above, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Great camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera! This camera is perfect for what it does. It gives you all the benefits of having an Arlo camera (battery powered, great app, reliable smart alerts, etc) without needing a base station.
I would recommend this to a friend- Pros mentioned:Camera quality
Get the pros. These aren’t good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WiFi constantly cutting in and out, have to disconnect and reconnect cameras to get to work again. The qaulity is good but too much hassle for the price and Best Buy customer service was even worse.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi RonnieC,
Thanks for your feedback. We would like to learn more about the trouble that you are experiencing with your Arlo system and assist you further. Please send us an email at askarlo@arlo.com detailing your concern, including your email address linked to your Arlo account, your contact number and a screenshot of your Best Buy review.
We look forward to hearing from you.
Regards,
Arlo Team
^RM
Essential Security Camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Spotlight camera is a great value, particularly for a smaller area that needs a single camera and not an entire system. The spotlight feature itself is a great addition. Easy installation.
I would recommend this to a friendArlo Essential
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent camera system for your home. Easy to use and install. The resolution is clear and very user friendly app. Will most likely purchase additional cameras since it came with only 3.
I would recommend this to a friendCEO
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not connect to all Wi-Fi networks. Poor documentation, very poor customer service. The worst product I have ever purchased from Best Buy.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Kenneth,
Thank you for reaching out. The Arlo Essential Spotlight camera is only compatible with 2.4GHz and is not compatible with a 5 GHz connection. We recommend viewing this article to learn more about the Arlo Essential Wire-Free Camera Series: https://kb.arlo.com/000062416.
For future reference, the best way to access the Arlo Support Center is to navigate to Settings > Support within the Arlo app for your available Support options.
Thank you for your patience and understanding.
Best regards,
Arlo Team
Blink is better.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute junk. Always have to reset the device. Buy a blink. It actually works to cover outside security. Blink is also cheeper and works! Customer support offers no help. Just random troublshoot that anyone with a electronics mind would have already done...... Aka set sensitivity to 100% reset camera. When covering vehicle damage resetting cameras is unacceptable. Again buy a blink. The UI may not be as good. But blink just works. Will replace for more blink cameras as there cheeper.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello Kite,
Thank you for taking the time to write your experience. Your feedback helps us to get improve our services. We'll share your feedback to the relevant team. We appreciate your understanding.
Best regards,
Arlo Team
Best wireless camera system
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phenomenal system, the camera work great. I love the spotlight feature, battery life is amazing and also the notifications to my phone right away is great. I wouldn’t recommend any other camera
I would recommend this to a friend- Cons mentioned:Battery life
Two of these three will NOT hold a charge.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had one Essential that we thought was great. Two of these three will NOT hold a charge. We will be returning them to exchange for some that will hopefully hold a charge.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Maureen,
Thank you for taking the time to share your feedback. We would appreciate the opportunity to work with you to address the concerns you shared above. Please send us an e-mail at askarlo@arlo.com by including a screenshot of this review, your case number, the email address associated with your Arlo account, and your phone number so that our team may follow up with you directly. We appreciate your patience and understanding.
Thank you,
Arlo Team
- Cons mentioned:Battery life
Batterie
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Batterie doesn’t last long, you have to unplug the cameras every 5 days to charge them. Make sure not to install them at a decent height.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Jhoel,
Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for available service options.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Just right
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what was needed for our operation, outside monitoring. they do not like the minus temps but otherwise they are very good
I would recommend this to a friendWe are very pleased with our new security device
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a great addition to our home - provides us with instant notification of guests (or critters - already had a squirrel looking for nuts in our abundance of fallen autumn leaves)
I would recommend this to a friendduped
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not what I asked floor person for; didn't realize since I'm not tech savvy that return policy ran out
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi
Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Good value at discounted price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is a little grainy compared to the 2K we purchased a year earlier. It functions and at the discounted price was a good value if you just need a camera at close range.
I would recommend this to a friendArlo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are good. I should have opted for the wired ones and the base so that it would provide me with full access and live content anytime but this was a personal preference.
I would recommend this to a friend- Cons mentioned:Battery life
Disappointed. Battery goes down very fast...
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very disappointed. The battery power goes down quite fast. Within one week, the battery went from 100% to 50% even with a solar panel connected to the camera. If there is a manufacturing defect, I would like to exchange this with a product that meets the specification, quality and performance as advertised.
No, I would not recommend this to a friend No problems
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So easy to set up and don't have to pay any one to monitor them .all activitie has stop around my place .told a friend about and he got some and has the same results. Very happy
I would recommend this to a friend