Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.1 out of 5 stars with 3282 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 3,281 reviews
  • Rated 5 out of 5 stars

    Camera

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome device best wireless cameras on the market apps works really great on smartphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Picture Quality

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good battery cameras at a good price. I have a total of 16 and they work great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good buy and happy with how long the battery lasts. Definitely more efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo camera

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great security camera. Best Buy had yhe best price

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The software doesn't work.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't recommend it to anyone.The company has to get on top of this problem.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. We like to learn more about the app concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 3 out of 5 stars

    Mr

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beware once the trial subscription is over you have to buy a plan to view saved videos. I wouldn’t have bought them if I would have known

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    This is an amazing camera

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderful, really like the fact that it turns on the light when it notices movement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used them in the past, and bought them for my new home. They work great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality wireless camera

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good battery life easy to install and free 1 week video storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spotlight Camera

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo - Essential Spotlight Camera – Indoor/Outdoor Wire-Free 1080p Security Camera - White

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety is a MUST.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are everywhere and for a great reason it’s called protection.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Worst Arlo Product Yet

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst Arlo cams ever. They don't hold a charge. Oh, and when they're below 25% charge you need a special adapter. An adapter that's not included.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great cameras

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These newer cameras are a lot nicer than the older ones I like that they are wifi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cameras. Very clear picture and able to hear sounds as well

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Save your money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impossible to install. Junk, don't waste your money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very bad

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very bad product money wasted in the trash!!!!!!!!!!!

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Ema,

      Thanks for sharing your review. We like to learn more about the concerns you have about the cameras. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Arlo camera

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great additional camera for my system it was price right easy to add to the existing nest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good with the other Arlo pro cameras I have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best bang for your buck. This thing definitely mak

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bang for your buck. This thing definitely makes me feel secure.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Horrible Customer Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was okay, pretty noticeable lag between detection and alerts. After a few days I returned the Arlo Camera and Doorbell for two reasons: 1) Arlos' Customer Service - 1000% SUCKS. Installing it to WiFi was a bit clunky and could NEVER get a straight answer from Arlo. Again HORRIBLE Service 2) I specifically asked the best-buy associate if this model was Apple HomeKit compatible - but it was not I returned everything.

    No, I would not recommend this to a friend