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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 3282 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 3,281 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo security system

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good product, the image and audio quality and the durability of the battery

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and great dependability. Using this for my moms house for security and they work great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo cameras

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely love the cameras. Very clear sight and take photos of anyone near your door.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear high quality, sound is awesome, for it to be so small it takes a view of the whole backyard, I love it

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Overall ok, battery dies quick

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The image quality is great. One camera went offline after a day saying wifi signal was too weak but had been working without issue. It is also advertised with a 6 month battery life. I only turn them on at night while sleeping and they died after 2 nights even with the natterybin optimized mode. keeping them on while away on a trip would be pointless. I like that they are completely wireless. However i would have sacrifed a lower quality for one that actually sustained battery life.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    ARLO is the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Arlo coving my entire property and i have had no problems with it. Easy to install and great quality video.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend this item to family members. They saw the quality. And they bought one too. Thinking of buying 2 more

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Spot on!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have two options with this Arlo device. You can connect this model to your wifi, or, you can connect it to your Arlo Hub. I elected the Arlo Hub. I gave one to my son-in-law for a birthday present. Positive note- in color.....not black and white during the nighttime alerts. The Arlo cameras that I have always have a delay in recording. But, the Arlo doorbell, mine is hardwired, will show a few seconds of video before the person, animal or vehicle come into the scene on playback. This should be a 4.5 STAR. I bought mine on Sale..!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    JPS cameras

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With these cameras I can access my home from anywhere on my phone and they where easy to install

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good but battery life is not

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re not bad just the battery life a bad, but paired with a solar kit you’ll be just fine

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good quality, easy setup

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this camera to an existing network. It works great set up is easy you do it on your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Motion detection

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Very accurate in detecting motion and video is good even when its dark.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    I would consider some other brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Arlo for quite sometime now and i felt i had to write a review. Cons: 1.Even though I have fiber there is always a delay on alerts or when you are trying to quickly access the camera to see alert. 2. You really cant see much detail after 10, 15FT 3. Video quality is marginal at best.. 4. Fogged image at night even though their is no fog. 5. Pixelization when trying to view video at night. 6. Not much options to control what not to record. If you point it at a street, even though you say ignore cars, you will get a million alerts or stored video.. Its annoying. 7. You really cant see much detail on faces or plates. 8. Battery's s**k you will be charging this every 1 or 2 months at low power consumption. Pros. 1. Easy to install 2. Not that expensive (you get what you paid for so not a pro system, would not get this if your serious about security and having clean clear images if needed). If you want a good quality reliable security i would just get a traditional DVR high quality security system. Yes it will be more expensive to have someone install it, but again you get what you paid for. I am not satisfied and will be returning this new set i got; i figured it would be better and its not..

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi HonestFeedback,

      It sounds like your battery drain issue is coming from too many triggers from a busy street. When choosing which objects to receive alerts for your camera will still record, but will not alert you for the chosen field. Regards, Arlo Team arlo_us

  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Disconnecting Issue

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the first month they were amazing with great resolution and easy app interface to communicate with through the cameras. After it was a complete mess, while the internet will be up and running they would randomly disconnect for hours or even up to a few days. No matter if I reset them to factory or just left them as is they issue would always happen.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to use. Was not easy to find where to connect power to charge and I wish there was a way to tell how much time left or percentage power indicator.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great deal on a great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on a great product! Weve had arlos for a while and these are a great addition.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family and I really enjoy these security cameras they are very clear and you can even zoom in. 10/10 recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo Essential Spotlight Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera with clear video. No subscription is required! I would highly recommend this camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome security camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of video feed is the best and you can control the siren activation. Very much rain proof

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    arlo and me

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    arlo really works for me i use in frontof my house and back too and i love it

    I would recommend this to a friend