Customer Ratings & Reviews

Packaged instructions are very limited. Most set-up help came from You Tube videos. PDF instructions are good but around 60 pages.

It's ok. Not what i expected as far as the battery life. I guess the 6 months battery life is for minimum motion detection. Like some one that's not home but once a mont or so... Also, accessing the account is limited to one personat a time. Everything is ok. We've had the Essential set for 1 month and some days.

We mounted it and the picture is very clear. The view is very wide so it gives a very good range to view. The functions are easy to use. The web site made it easy to download and it is easy to understand.

Good overall but the settings are hard to configure

Great size camera picture ok app is good just a little Details should be added

Works good, but disappointed in range of motion detection

Camera doesn’t record without a paid subscription like other cameras do.

these OUTDOOR cameras worked for a while then ended up with water inside and no longer work. The extra camera's will not charge.

Really easy to install and configure. The light and camera lense is really good quality. The camera is great and it worked great with my existing Arlo controller. Good quality.

Recently purchased Arlo Cameras. I was highly disappointed after the first couple of days, for various reasons. First reason was the batteries had to be recharged after 24 hours. I had to take down all 3 Cameras and different times to recharge the batteries. I was disappointed with how easy the cameras could be taken down. While the cameras had alot of good Features, I chose not to spend any more money for solar panels and security mounts. I would definitely be interested in purchasing the cameras in the future, but I would recommend purchasing the more expensive bundles. Easy to setup and to install.

It works perfectly, I feel more confident not being at home, and being able to check who enters, leaves or tries to enter my house.

Security cameras work awesome great video and sound

I've had a variety of different security cameras and apps. The image quality is outstanding and video captuer is excellent. Installation was simple and connectivity to my Wifi is great.

These are not worth having to pay for to make them work. I will not succumb to the subscription world. Do not buy them. My old ones work properly 5 years old no subscriptions. Very torn on Arlo now

Beware! The app is terrible and customer support is zero help. I am returning these today - thank goodness I bought the geek squad protection. Bought them in January and had no problems until September. It started when I lost power and the cameras were having a hard time connecting back to WiFi once my internet was back up. This caused the batteries to drain fast and send me a notification to my phone EVERY 10 SECONDS that the battery was low. Only way to get it to stop was to delete the app. But then my email was still flooded with these notifications. Customer supports only solution was to take the cameras down and charge them and get them closer to the WiFi to connect again (I have a mesh WiFi system in my house so I have a strong signal no matter where they are) I did this the first time, then they went down again about a week ago even though my internet was fine. More annoying notifications so I took them down, charged them, put them back up and then started to receive no motion notifications!! In the middle of the night last night I received 65 notifications in five minutes that one of the cameras was low again. I deleted the app and am now looking for a replacement. The cameras worked great and had good quality video, but if the app doesn’t work properly, none of that matters.

The cameras were super easy to set up and the image/video quality so far has been great. I wish the zone setup on these was as flexible as the Arlo Pros though.

I spent about a month researching the different brands of security cameras before deciding to go with Arlo. Overall, I'm pleased with the quality of these cameras, however there are a few glitches with the Arlo app that need resolved. For instance, sometimes the app will randomly completely log you out without notifying you. Meaning, if you don't know you've been logged out, you can go days without receiving movement notifications. Other than that - there is a feature where you can set up Activity Zones (so you only get notified if there is movement in that specific area). This is a really convenient feature, because before I set up the activity zones, I was receiving notifications every time a car drove past my house which was annoying. However, the activity zones are not as precise as they should be. I still receive notifications for movement if it's about a foot outside of the specified activity zone. Easy fix, just takes quite a bit of playing around with to get it perfect.

The quality is poor cause you loose connection and power fast. I have to recharge every week. When loose connection takes forever find the camera to conect it and set it up again.

After doing some research Arlo was the BEST security system. I’ve been using this for a little bit and not mad. Unlike other security systems it actually alerts you of what type of movement (e.g animal, person, vehicle) it’s easy to use and pretty easy to set up. However because I didn’t get the pro I don’t get “quality” license plates are easily blurred. Besides that I’m very happy. This with my ring security system gives me peace of mind especially with this sale. Also, the plan after your initial trial is only 9.99 which isn’t too bad. I do recommend this product but if money isn’t an issue I think getting the “pro” would be better.

... nighttime quality not great ... but acceptable at the price