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Customer reviews

Rating 4.1 out of 5 stars with 3282 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 3,281 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Added to existing system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera was being added to an older Arlo system but connected without any issues. Got the camera mounted, set the field and off and running. Less than 30 mins, probably less than 15.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    East setup - good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up took about 20 minutes total for 9 cameras. The system is pretty intuitive and I love how easily it is to customize alerts, motion zones and geofencing. Low light function also works really well!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    indoor outdoor cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its good. I had an old model and am looking to try out this new version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect camera for safety

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera for the price. The arlo system is perfect for a house.

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 1 out of 5 stars

    Arlo - Spotlight Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like the Arlo Pro 3 camera I bought, once the 3 month trial subscription expires the camera will NOT record. Do not buy - all it is good for is a spot light.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Arlo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed in the battery life. Not what it was advertised as.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Not to bad at all!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super simple to set up only down side is it has a little bit of a lag maybe about 5-8 seconds that’s the only downside the picture is super clean better then my ring devices and I can connect this to my google home or Alexa devices!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly the way I wanted and very easy set-up.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Working good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as upgrade to my previous arlo cams, so far so good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Still in Search For Quality and Timing Perfection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price point for this set at Best Buy but less than stellar results of equipment quality. Set up my cameras quite easily within minutes. After the first day I began noticing a horrid screech during live feed or motion detected captures. I had an issue with a neighbor continuously coming into my yard setting off my cameras. Unfortunately, the delay in these cameras hindered me from using the audio feature. I had to physically go out and confront the neighbor since the delay and constant “spinning’ using the app had the timing off with interacting with anyone on the outside. I returned my set. I am currently looking for a wireless camera that has mastered the true art of live feed and audio without delays. Delays of any length defeat the whole purpose of having security cameras for your safety and protection. Seconds do matter. I only recommend these to someone who is entertained by watching movements that occur around your property.....a few seconds prior to what you are actually viewing through the app.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Thank you for taking the time to share your Arlo Essential Spotlight Camera experience. Your feedback will be provided to the appropriate team for review. ^KN arlo_us

  • Rated 5 out of 5 stars

    Great security camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great security camera. Easy to set up & install. Works great and good quality. Nice to have a rechargeable battery unlike the older ones. Really good field of vision. The spotlight, siren and having sound with the video is great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never again.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I could give it a "0". Useless, after a few months, it would give notification of motion but wouldn't record. Then it decided it didn't want to sync with the base hub anymore. Geek Squad was just here, couldn't get it to sync either. I'm beat. And, no customer service. Look through all the articles online and see if they help. Spoiler alert, THEY DON'T. Going to try something else.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Jeffrey,

      Thank you for your review.

      We would like to work with you to address the concern you shared. Our team is available to help ensure you have an excellent experience with your Arlo camera. If you’d like help resolving the issue you are experiencing, please send us an e-mail at askarlo@arlo.com by including a screenshot of this review, the email address associated with your Arlo account and your phone number so that our team can follow up with you. We appreciate your understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Security Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good camera that serves its intended purpose.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Added to my existing 3 year old Arlo System

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to add on to my existing system. It's a tad different than the other cameras, but I'm pleased with it. Would have given it 5 stars but the charging is cumbersome. I have to get on a small ladder, remove it - charge it - and then climb up again to reposition and reattach it. Would be nice if Arlo would improve the charging process.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Clear picture but not a long battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is very good, but the battery life is less than desirable.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Arlo ever made

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Arlo camera that was ever made whereas the battery last longer . You know it is a hassle having to climb up there and change the battery all the time .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really is not much help. Need to subscribe recording

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for your review. We have many affordable subscription plans for your convenience, please refer to the article for details: https://kb.arlo.com/88. If not interested in a subscription, You can read more about features available without a subscription here: https://kb.arlo.com/000062312.

      We appreciate your support and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Arlo home monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo camera. Works as it should. Easy to use. Good for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    I’ll keep it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Perfect for home security.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent security cameras.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent security cameras. Price was awesome, very easy to put up on the outside of the house. We got white to blend in with our house. The videos are very clear.

    I would recommend this to a friend