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Customer reviews

Rating 4.1 out of 5 stars with 3282 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 3,281 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo essential camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad camera for the price. I saw it for way less on Amazon,but showed it to the Best Buy employee and price matched it.I would recommend this camera

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great quality camera for home security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera for home security...works like a charm...Arlo Secure subscription definitely worth it for object recognition...highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to Use / Accessible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is easy to set up and keeps our home safe. You can download the arlo app and check in on your property at any time from anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection

    Rated 5 out of 5 stars

    Arlo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras, I honestly didn’t see the reason to purchase the Arlo pros if this one’s look spectacular. They are super responsive and detect any movement on time.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice webcam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device has worked great, although it needs recharging every two weeks or so, and not every six months. If you have a router broadcasting 5g, disable it first or it won't connect to 2.4 G. Recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has very good quality during the day and night. The good thing is we can communicate two ways through the camera. Money is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s 5 stars if you get the subscription

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the Arlo pro and pro2 for a while and I like them. They come with the free 1 week cloud storage of videos and the hub. I thought I would be able to add the Essential Spotlight to the hub and get the recordings with the free APP I already have, but you can’t. There is an option to save recordings locally on the hub if you inset a memory card. The only problem with that is you can not view the recordings on the APP, you have to remove the memory card and put it in a tablet or laptop to view them. While I had the free 3 month trial subscription it was great. The battery life is great, I get at least a month with around 25 videos a day. Also the sensing range is about double the pro2, at least 50’.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera no hub needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera . Have 3 now. They don't need a hub but they do easily connect to my Amazon stick and Amazon fire tv. Can use with Alexa . Great app also.

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection

    Rated 5 out of 5 stars

    Wonderful camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent addition to my security system. Sync up to existing Arlo hub with b easy. Love the spotlight feature and distinguishes between person and animal when motion detection goes off.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    I see you

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but batteries do not hold charge very long.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Cameras

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Love it . The best camera I’ve had so far.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Try something else

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera isnt bad but the service if there is a problem is terrible. I was told to disconnect all my cameras to reset and when 2 never went back on the repair person said there is nothing he can do to help so Im down 2 cameras and the batteries go out pretty fast - whats the point of having a camera if you cant turn it on 24/7 because the batteries run out so you need a back up camera to use while recharging the other cameras. I have 5 altogether and they ahve all been a headache at some point

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Dont buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what i expected for this price. I shouldve stated with cheap amazon cameras. Very hard to get to sync with internet

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Rocky,

      Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not so good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am only giving this a 3 because the battery life is horrible, I have them plugged in to solar panel chargers 24/7 and the battery still dies daily I have to recharge them at least once or twice a day and it gets annoying since they are mounted on the roof

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Camera is good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera works well but the Arlo app is subpar. Sometimes we log in and it takes forever to connect. Once it connects the images/video are good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Adding to my Arlo setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are easy to install and depending on how active of an area you’re monitoring, battery charge lasts for a few months. I’ve been using four cameras for several years and adding a 5th to my setup.

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 2 out of 5 stars

    Hoped for more

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this item because the quality was not what I had hoped. It did not communicate as a speaker from my phone and video was very delayed and not very clear. The WiFi was literally 12 feet from the camera. Plus, any movement forced the spotlight to come on and made it more difficult to see through the blurry screen. There’s also a subscription that makes it hard to want to keep it. I paid a lot of money to buy it and then had to have a subscription to view the video. Pretty disappointed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally replaced my original arlo camera with this model and it’s awesome. Doesn’t give me random motion alerts like the previous model did. The spotlight feature works great as does the two-way audio.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great wireless camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all a great wireless camera , picture quality is great and the ability to see live at any time no matter where you may be is a big plus .would definitely atelier recommend to family and friends!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Bad battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 1 month the battery stopped taking charge. I call to Arlo customer service and don’t get a good response.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Jorge,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us