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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 3282 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 3,281 reviews
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great security cam, but battery life short need to change every 3-6 months

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear pictures. Easy setup product will tell you if it is a car animal or person I am very pleased with this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra cam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The spotlight is way better than I thought and lights up the whole area even if no other light source. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Arlo 4 Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to install. Works well. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent and easy to set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Have already had lots of animal sightings around the house. Worth the price and install/setup is super easy.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Ok.can be better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup but not meant for high traffic areas as battery drain quickly. I like sometime but not all the time. Google Nest Cam better if you have time to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo for me

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Arlo pro for a few years and needed to expand my coverage. These exactly fit the bill. Instead of cost of batteries I just plug them in and recharge them about every 6 weeks. Easy install and setup. Extra activity zones are a nice add as was the two way communication and the light. I added solar panels to the cameras that were far from plugs and they have always stayed charged up. Very pleased with these cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Works as expected very nice picture and video

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected very nice picture and video The light is very bright sometimes distracting

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Very good high definition video ststem

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is higher Definition than I imagined. The notifications are very helpful. Set up was simple. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Works Well

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras work very well. They give you a clear look at what is going on in your surroundings

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The Arlo Outdoors Security Cameras

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This did not work out for me It would never connect to my Wi-Fi I can't even give it a one star.. I believe it has a lot to do with they app it's not the best app. I would never know the quality, the value, because it never came on and it never worked It never would connect with my Wi-Fi I will not recommend the Arlo home security outdoors camera

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thank you for your review.

      If you're unable to add your camera to your Base Station/SmartHub or router, read these articles: https://kb.arlo.com/000039094 or https://kb.arlo.com/000062406.

      Otherwise, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and support.

      Regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Camera arlo

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the quality of the camera it is better than other systems that is out but the new ones I know are even better

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. The picture is clear. I have one in the front of the house and one in the back of the house.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    It’s okay

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay. At first I love it but then it started giving me issues. The screw gets stuck and the camera dies within 4 days even with those zones.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Lanaanakk, The Essential spotlight camera battery lasts up to 6 months with Average use. Average use assumes that you are using Optimized or Best Battery Life video settings and that your cameras record for approximately five minutes per day. Too many triggers such as heavy traffic may cause the battery to drain much more rapidly. You can try adjusting your cameras positioning to lowering the sensitivity to a desired level to help with unwanted motion detection. Regards, Arlo Team arlo_us

  • Rated 4 out of 5 stars

    Home Security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great I like how you can choose to get specific notifications based on different movements Whst I don’t like is you can’t make the notifications sound louder on a ISO phone

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Cameras

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are great and high quality. Would definitely say they are worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery hardly lasts :( Arlo pro so much better. Tried to contact customer service for Arlo and they weren't much help. Had to follow their script. Still waiting to see what can be done, but definitely would not purchase again! and I bought 2 of them! So not just a defect with this one

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Unhappy,

      We appreciate you sharing your Arlo Essential Spotlight and support experience. Your feedback is much appreciated and will be shared with the appropriate teams.

      Additionally, we recommend trying these troubleshooting tips on extending your Arlo Essential Spotlight Camera's battery life detailed here: https://kb.arlo.com/291

      Regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Self

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up And also easy to put up and move it when you want anywhere you want

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection

    Rated 5 out of 5 stars

    Hard to adjust

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item picks up almost everything going by it. I think the range setting should be set to a lower setting.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it I don't have to worry about charging it I just plug it up and set it up and add the camera's to my cell

    I would recommend this to a friend