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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 3280 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 3,279 reviews
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Need Subscription

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera work great and clear. Batteries need to be recharged often, doesn't last long. Purchased the attachment for 2 cameras using the solar charging system. Haven't been able to test yet because of the weather. After 3 month trial be ready to purchase subscription to operate cameras otherwise they are useless. I wasn't aware of this when I purchased otherwise I would not have purchased the cameras.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi JRHH,
      Thank you for taking the time to share your Arlo Essential Spotlight Camera review. We are glad to hear you are pleased with the camera image/video quality.
      We want to mention that the Arlo Essential Spotlight camera batteries last approximately 3–6 months with average use. Average use assumes that you are using Optimized or Best Battery Life video settings and that your cameras record for approximately five minutes per day. For tips on how to optimize your Arlo Essential Spotlight camera battery life, check out this article: https://kb.arlo.com/291.
      Additionally, here is a breakdown of the functions available without an Arlo Smart Subscription:
      1) Motion alerts - You will continue to receive simple alerts via push notifications and/or email notifications.
      2) Recordings - When synced to a compatible Arlo SmartHub, you can use local storage for recordings. Recordings will be saved up to 2K quality. Additionally, you can also view your recordings via the Arlo App when you have Direct Storage Access enabled: https://kb.arlo.com/000062337
      3) Device page in App loads with an image from the last detected motion event, instead of the most recent stream.

      Please note, Smart services such as e911, Package Detection, Smart Alerts and Cloud Recordings are only available with subscription.

      If you need further assistance with your Arlo Essential Spotlight Camera, please reach out to your Support team by visiting: https://www.arlo.com/en-us/support/contact.aspx
      Best Regards,
      Arlo Team
      ^KN arlo_us

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good cameras. I liked them better than the blink system I returned. I think they are a good value for the price but the battery’s don’t last very long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product! absolutely loving it! Very good

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Night vision

    Rated 5 out of 5 stars

    Security

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras have excellent night vision, pictures clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome security camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful security camera to use around your home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Security platform/software

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras have the best and most useful platform I have used. Far better than Nest.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Night vision

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, and so easy to set up! Night vision is so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed with Arlo camera, it’s really good security for house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Arlo for needs. Wish light was bigger and brighter.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good price for arlo quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1080P is a little less but considering its price and competitors that the one. I wish i can buy pro series.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    This Arlo video camera works extremely well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Arlo video camera works great indoors or outside. It takes great video and captures sound amazingly well. It can run for days on a single battery charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo security system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase I have ever made! I love it. I would definitely recommend this to others!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Camera good. Remote use good. Battery soso

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Features and admin are as advertised. Works great. Battery life is much shorter than advertised. Only running people motion from dusk to dawn and getting about 5 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it works very well i like everything about it

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy set up. Liking it so far. Good image and sound

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my purchase , very satisfied. Clear video and very easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras and system works actually as described in the brochure.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Arlo home security

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these cameras two years ago and paid a 4-year warranty. The cameras were damaged in less than two years after I bought them. I went to Best Buy so they could replace me because I still had two more years of warranty left. When I arrived at the Best Buy store, they told me that They couldn't do anything because they didn't have the same cameras. If I wanted, they would exchange me for other cameras but I had to pay 260 dollars more and I told them that I didn't have to pay anything because the cameras have a warranty. They told me what they couldn't do. nothing, this is something ridiculous because you pay a guarantee for nothing, you only lose money, no more best buy for me, I bought many things for many years

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Casper

      Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    arlo camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. Picture clarity is great. Easy to install and set up.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Arlo Essential Spotlight

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is ok. Bigger battery doesn’t necessarily mean longer battery life. I loved my Arlo wireless pro that was included in the free 7 day cloud storage, not so much the Arlo spotlight camera. Night vision is great but again if you want to be able to view recordings, you have to pay a subscription. The forever dying battery is annoying.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291.

      For benefits and advantages of adding an Arlo subscription plan, please read: https://kb.arlo.com/88

      For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us