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Customer Ratings & Reviews

Your price for this item is $103.99
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Customer reviews

Rating 4.1 out of 5 stars with 3280 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 3,279 reviews
  • Rated 3 out of 5 stars

    They dont tell you there is a monthly fee of 10+ m

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for smaller close corner recording but they dont tell you there will be a monthly fee when you purchase this bundle.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for your review. We will share your feedback to the development team. We also want to let you know there are some features that are still available without an Arlo Subscription. You can read more about it here: https://kb.arlo.com/000062312.

      We appreciate your support and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Arlo

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my cameras. I like when the lights come on in the dark

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo cameras are great, never had any issues. Would recommend to everyone.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Problematic

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first set of Arlo cameras worked great. I bought two. Later I added these and it said that they were compatible. They keep disconnecting and I am constantly rebooting them. My original two cameras work just fine still. So, I would not buy these to add to an older system like I did. My first system was the Arlo 2. Those working fine still.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Crylo,

      Thank you for your review. If your Arlo camera is offline, please follow these troubleshooting steps: https://kb.arlo.com/1133448. If you still need further help, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 3 out of 5 stars

    PAulS

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift! Folks use it and it works for them. Don’t like it need subcription

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Paul,

      Thanks for your review. We will share your feedback to the development team. An Arlo Subscription is no required, there are still some features that are available without an Arlo Subscription. You can read more about it here: https://kb.arlo.com/000062312.

      We appreciate your support and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Works for our needs

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is good, camera quality is pretty good. There is a delay in recording and he app could be more simplified but over all the product does a good job.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great Quality!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little camera. The spotlight isn’t super bright but does just enough to make the picture “colorized” at night. Arlo has really gotten better and better

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picture quality is great but doesnt swivel , non of their product line does. Battery life is short

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Asma,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Regards,
      Arlo Team arlo_us

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I like it’s two way and I can turn on/ off the spot light when I am ready. The picture is clearer. One down side. It eats up battery life very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LIKE THIS ITEM.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ARLO - ESSENTILA OUTDOOR CAMERA. I LIKE THIS ITEM.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dies to quickly. It has a good quality image. Just kinda annoying charging it every 3-4 days

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Battery,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Camera helps when away from hoy.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Feel more safe and secure at home.and away from home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy use! Instant pick with Best Buy Online

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this one for my driveway, 1080p is perfectly clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, Paired well with my google home app

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Would NOT recommend

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible. I went through three, but all died within 4 months of use-wouldn't charge anymore. Bought the subscription in order to have access to customer service but never was able to get ahold of anyone.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Camera quality, Ease of use, Motion detection
    Cons mentioned:
    Battery life
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great camera with affordable price

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been debating between Arlo and 2 other cameras. I was so thrilled when the opportunity came to try Arlo essentials spotlight. I am so thrilled that I will get another for backside of home. My current one is facing front entrance and it has a wide view so I can see any motion nearby, delivery person, etc. I had a notice that my food delivery came, I checked camera didn't see anything or anyone. I called and explain my camera isn't agreeing to that so 1/2 hour later they sent another delivery which I could watch on my app. Pictures are clear, you can set sensitive level to alerts. I love that you can set spotlight to come on when it senses motion and you can 2 way speak to anyone nearby. You can also see late at night when it's dark. I like the security of screwing it outside my door instead of being magnetic. I hope it stays for close to 6 months without having to charge it cause I borrowed a ladder. To charge you have to unscrew camera and charge with USB, which is simple enough. That would be the only drawback because while it's charging inside I can't use it outside of course. But as long as it doesn't take all day to recharge it should be fine. Setting up camera was so very simple and they have tons of videos to watch if needed. It snowed this weekend and that didn't affect the camera at all, it worked just as well covered in snow.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Night vision

    Rated 5 out of 5 stars

    Cameras

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and shiws everything at night times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my in laws. Arlo is a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Affordable security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable security. Clear images. Easy to install.

    I would recommend this to a friend