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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 3280 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 3,279 reviews
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    These Arlo Cameras work great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had three arlo cameras and wanted to add some more . I recommend getting the solar pan Al’s so yo don’t have to take the batteries out to charge .

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo cameras are excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio and video quality is very good. The light is sufficient and the alarm feature is excellent. Very happy with this camera!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Arlo security cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one camera had lines that went across the picture. 1 camera would not hold a charge. Picture quality was good with the exception of the bad camera. Great price - but not worth the $

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Desiree,

      We thank you for your time in writing your feedback about the Arlo Essential Spotlight camera. To help you check and address the problem with one of them not charging, please contact Arlo Support Team here : https://www.arlo.com/en-us/support/contact.aspx.

      We look forward to hearing from you.

      Regards,
      Arlo Team
      ^RM arlo_us

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    So far so Good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Newly installed 3 of these cameras at my mothers. They are doing great so far. I have 4 older cameras at my home and don't really have any complaints about Arlo cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good,

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good camera. I have them all around the house there on time alert to let you know when somebody has approached house

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Arlo Essential camera fee disappointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unhappy with this Arlo camera as it was not made clear that there was a monthly fee adding it to my current system. The camera works fine but the fee was disappointing.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for your review. We have many affordable subscription plans for your convenience, please refer to the article for details: https://kb.arlo.com/88. If not interested in a subscription, You can read more about features available without a subscription here: https://kb.arlo.com/000062312.

      We appreciate your support and understanding.

      Best regards,
      Arlo Team
      arlo_us

  • Rated 2 out of 5 stars

    No outside

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not recommend it outdoors, it won’t detect anything. But work good at closer range.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    light is delayed after the camera activates

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to replace existing Arlo pro cameras because these have a light. The light is delayed after the camera activates, it does illuminate the subject if the subject is still in frame when the light comes on. There's no magnet on the rear of the camera, you have to use the mounting solution included.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good camera Day and Night

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put this camera in a high traffic area. It lasted quite a long time 4 months. Great quality in both day and night.a nice wide angle. Absolutely recommend. Great on budget too.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what i expected. Batter last long on this model and picture quality is good. I personally use this for indoor and my 2k cameras for outdoor. But this one can be used outdoor as well.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Battery Drain so fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 5 of these and all the batteries drain so fast, I keep charging the batteriea after 3 days. I'm tired of it.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Clear view

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup is very easy and arlo now requires a two step identifier. I feel more at ease because I have two small children and feared my system being hacked. I am very pleased with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    These are perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had these babies for a little over a month. Easy to setup, great features, and the batteries are VERY efficient. I’ll be looking to add other applicable Arlo products when I can!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ola!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    work so well. could see the spot lights on with just light movements or sound. love it's sensitivity. will buy another 3 more when it goes back on a lower price.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Super short battery life and motion detection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awful! We have had a little over two weeks to try and now they're not returnable after 14 days. We wanted to give them time and see if we had all the settings right. The cameras go off with every car that drives by even though we have them set to go off when they detect a person and in the activity zone we selected. We have one of the cameras near a tree so every time the wind blows it goes off. We are constantly having to delete videos, and the batteries don't last more than two weeks. So far we have taken all three of them down to charge the batteries and they're down to 39-50% now. The night time video isn't good - it's either all red, or grainy black and white. The biggest flaw in these cameras is the battery length and the recording of cars and anything else in the yard. There is a setting for cars, people, animals, and other motion. On all cameras we have them set for people, but like I said they go off all the time even when a piece of paper blows around your yard. We've adjusted the sensitivey and nothing has worked. The only instructions included were how to sync and mount the cameras with no instructions on how to adjust the other features. If I could return these I would. We are stuck with them for now.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Michelle,

      We appreciate your feedback. We would like to further assist you in checking the settings and setup of your Arlo camera and configure it to work as expected. Please send us an email at askarlo@arlo.com detailing your concern, including your email address linked to your Arlo account, your contact number and a screenshot of your Best Buy review.

      We look forward to hearing from you.

      Regards,
      Arlo Team
      ^RM arlo_us

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Camera for security

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good quality picture. Love that it is in the phone app. Gives video. Allows motion zones. Does all that it says on the package. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GREAT Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Arlo camera and light. It was easy to sync with our WiFi and install and it works beautifully. It gives us peace of mind knowing our property is protected.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Works as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the camera is working great. Good coverage, good video and the battery life is as expected. I did add the solar panel so that helps keep it charged continuously.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Bandwidth Bandit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great image quality, however, heavy data usage along with that stunning image. Be sure to have an unlimited data plan with your ISP. Besides that, these cams are super easy to set up. I spent more time screwing in the mounting brackets!

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Thank you for taking the time to share your Arlo Essential Spotlight Camera experience. We are glad to hear that you are pleased with the great image quality and how super easy it was to setup the cameras. Your feedback is much appreciated and will be provided to the appropriate team. ^KN arlo_us

  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have four total Arlo cameras. The only complaint I have about this one is the inconsistency in the battery reading. I fully charged it and shortly after it gave me a reading of 70%. It has been at 70% now for more than a month, so I think the battery is fine, but the reading it shows is off.

    I would recommend this to a friend