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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 3281 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 3,280 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    High quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They look great and operate well. High quality with high price tag, you get what you pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera works great! It catches everything! And the light is really bright.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo Camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality and range. Had a problem at first with clarity.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Great image quality! Comes with good mounting hardware which is rare.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Needs better battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera works well. I just wish the battery wouldn't drain as fast. It really only holds its charge for a couple weeks, not 6 months.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Thank you for taking the time to share your Essential Spotlight Camera experience. Check out these tips on how to extend your Arlo Essential Spotlight Camera's battery life: https://kb.arlo.com/291.
      Additionally, please note the following environmental factors also reduce battery life:
      Temperatures below 32°F (0°C)
      Low-light environments that require infrared sensors to work harder
      If you need further assistance, please visit https://www.arlo.com/en-us/support/contact.aspx and select your preferred method on reaching our Support team. ^KN arlo_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Easy setup. Going to be returning to add a few more cameras to system soon.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    House is secure

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel secure now and house as well, very good quality

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection

    Rated 5 out of 5 stars

    Buyer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it tells you what is setting off the camera

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Safety at a cost

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several Arlo Pro 2 cameras and love them. This new version I am not so happy with. First of all, the charging cord is extremely short (+/-5in); there is no way you can charge the battery without having to take the camera(s) down or purchasing a separate charger. The other thing is the video footage is saved for a fee which Arlo has made it standard on all of its cameras made after the Pro2. Now, it’s up to you if you find it helpful by all means go ahead and purchase it. In my case, I was not happy. I returned it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Arlo camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice small camera for recording activity by my pool. Easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bout the same

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They aren't the arlo 3 but its a great add for arlo inside it out that if way cheaper

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great purchase for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good camera highly recommended very affordable and captures what you need.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    ARLO CAMERA

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Arlo has a clear picture and the audio works grest.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought these for my brother Once we figured out how to set them up they work great

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    No title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these little ones they are great yo have everyone should have them

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Convenient Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this product. Easy to use especially sinc no hub is needed!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not reliable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally had 3 cameras. Had to replace 2 already.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Richard,

      Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo pro cameras

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this convenient cameras, easy to use and perfect images

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    like it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    work as expected and easy for non tech person to install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but wish it has constant recording or at least video length adhustment. Elnse than that good product

    I would recommend this to a friend