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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 3281 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 3,280 reviews
  • Rated 5 out of 5 stars

    Arlo Fan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to like this product but I ended up returning it. The Arlo Essential is larger than my first generation Arlo Pro. I get it that it has a larger battery and supports 1080 resolution, but I prefer a compact camera. I still use my Arlo Pro to view my pet while I am away. I like that Arlo saves a weeks worth of video for free.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery doesn't stay charged six months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an ok camera. Battery definitely doesn't stay charged for 6 months I had to charge mine 2 weeks after use

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Playboi,

      Thanks for your feedback. The battery life of your Arlo camera lasts for weeks or months depending on the camera activity and other factors effecting its battery level. For tips on how you can extend its battery life, please check this article : https://kb.arlo.com/291/.

      Feel free to contact Arlo Support Team if you need further assistance at https://www.arlo.com/en-us/support/contact.aspx.

      Regards,
      Arlo Team
      ^RM arlo_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera and the battery lasts quite a while. Easy to use and set up.

    I would recommend this to a friend
  • Cons mentioned:
    Cloud storage

    Rated 3 out of 5 stars

    Great Camera, Subscription change is poor

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. Not so great is the removal of the free 7 day cloud storage for Video.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello,

      Thank you for taking the time to write about the Arlo subscription change. Your feedback helps us to get improve our services. We'll share your feedback to the relevant team. We appreciate your understanding.

      Best regards,
      Arlo Team arlo_us

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not worth the money, even with a subscription

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased two of these, one of which has given us almost non-stop trouble with its battery depleting within 3 months the first time, then within 2 months the second time. We switched them to solar panels, and now it's almost a weekly, if not daily, issue of being told the camera battery is too low to allow the camera to function at all. Both cameras have issues connecting to the livestream sometimes, which makes the notifications pretty useless by the time you get one and can connect to the livestream. All of these issues happened during the trial period for the Arlo Secure, which allowed us to set Active Zones and eliminate extra recordings and non-stop notifications, but without a subscription, these issues would seem to be amplified. You'd be better off spending more on a better product. (And if anyone is curious, Arlo Support was of little to no help on these issues when I contacted them about it.)

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi sapph1retw1n,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A great addition!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and came with a mount so you don't have to buy one.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the arlo. I have both the ring and arlo and definitely love arlo better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to work with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to work with features using my Android phone. easy to charge

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic security camera setup extra features such as setting up activity zones, animal and package detection etc cost extra after a free trial

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable but not noise activated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed another add on camera to our Arlo Pro 4 system. The Essential was a little cheaper so we decided to try it. The only thing that I don’t like is that it does not activate by noise but only by motion. I guess it’s not a big deal since we have 3 other cameras around the house that does activate by noise/motion.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The oicture quality is amazingly clear. Will definitely reccomend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Arlo spotlight cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cameras were easy to install and get set up through the app

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly! Great quality and pic is perfect!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is good for sending alerts but it sucks to have to pay monthly to use it (saving motion) and also it has great range

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    New Arlo add on camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Arlo camera Very clear video The light is very bright too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Renee Walker

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these cameras but the Arlo 4 we purchased has a battery that can be replaced so I gave them a 5 star

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is fantastic. Video and sound quality are both great.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Arlo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great outdoor camera for the price and easy setup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo 3rd camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting use to this camera. So problems going live with camera and Arlo unit with all three cameras at times.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good quality for the money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and to control. And got a very good battery life.

    I would recommend this to a friend