4th of July Appliance Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.1 out of 5 stars with 3282 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 3,281 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love them

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras so far everything works and looks good.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Poor setup expirience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't connect to wifi (neither 2.4 nor 5 he) although alro pro 4 works without any issue

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Kost,

      Thank you for taking time in writing your feedback about the Arlo Essential Spotlight camera. We would appreciate an opportunity to assist you in checking your camera and getting it to connect with your network. Please contact Arlo Support Team at https://www.arlo.com/en-us/support/contact.aspx.

      We look forward to hearing from you.

      Regards,
      Arlo Team
      ^RM

  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Awesome Security!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent security camera. Easy setup for peace of mind!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Camera

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture.. love the light feature. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Arlo

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great home camera and easy to use. Must have base though

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Night vision
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Good camera, nice features, ok mounting

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo Essential spotlight camera is a entry level camera from Arlo that incorporates good battery life, video quality, night vision, and a spotlight. Overall, for the price the Arlo Essential is a good value, especially if you can mount it in an area that is easily accessible for recharging. As an existing Arlo Pro camera owner, I will say that this is definitely a lower cost device. It’s not meant as much of a criticism, but you lose some important things. For instance, magnetic mounting for easy access, and removable batteries. Furthermore, the essential housing is much larger than even my first generation Arlo pros. All that said, if you can live with the compromises, there is a solid camera here. First of all, while having a louder mechanism for switching modes, I found the camera reliable to switch to night vision. The LEDs used for night vision are more compact and less noticeable, yet seem to do a great job illuminating. The integrated speaker for talking back is decently loud. Even the LED spotlight is brighter than I expected. The downsides come in mounting. Unlike the Arlo pros that use magnets, this camera mounts more traditionally. The mounting hardware isn’t as secure as I would like it, but it does keep the camera stable. 3 screws mount the base instead of the keyhole mounting found in the Pros. This isn’t a bad thing, just an observation. It does mean that charging it is less forgiving, and while it’s possible to disconnect the arm, you’re better off just charing it in place if you can. I’m still not a huge fan of Arlo’s mode system for programming, but once you figure it out, it’s not hard. The smartphone connectivity is solid, and I like the way they implemented sharing with friends and family, allowing you to very detailly set access per camera. Overall, I like the Arlo Essential, and am using it to monitor a back door. So far it’s been reliable, and connects quickly. I appreciate that this budget option exists, and can work without the base station (or with in my case). Arlo camera are pretty great in my opinion, and are a better alternative than some more popular brand options out there. Recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    None

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality pictures out doors away from the house.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Excellent system addition

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as an upgrade since it has color night vision

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Additional subscription payment required.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It only includes a three-month subscription plan, and after three months, you have to pay a subscription of 24.99 per month to view the record video, but these are not found in the description, or it is displayed in some hidden places.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Michael,

      Thanks for your review. We will share your feedback to the development team. We also want to let you know there are some features that are still available without an Arlo Subscription. You can read more about it here: https://kb.arlo.com/000062312.

      If you would like a subscription, we have many affordable subscriptions which you can read about here: https://kb.arlo.com/88.

      We appreciate your support and understanding.

      Best regards,
      Arlo Team

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo awesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera clear picture, would definitely recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo cameras

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had tough time pairing to WiFi but once done, seamless. I prefer the mount for this camera versus the Pro4 camera

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    NOT Truly HomeKit Compatible

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save your money on this one. I got this camera because Best Buy's website said it was HomeKit compatible. That's only technically true. It's HomeKit compatible if you buy an Arlo Bridge. I might have done that, if I could find them for sale anywhere. Best Buy doesn't seem to ever have any in stock and Arlo's website is less than helpful in finding the bridge for sale. I returned this item.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello $author$,

      Thank you for taking the time to share your honest review. Your feedback will be provided to our development team.

      Best Regards,
      Arlo Team

  • Rated 5 out of 5 stars

    Brand Loyalty!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first generation version of this camera was my first smart home security purchase and 4 years later they are still going strong! That is what has inspired me to purchase these. The technology has improved and these are WAY better then the first gen. Fear not for the old guys they will still be on the job.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Security camera

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear and price was better than all other stores

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid camera overall

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it is a great camera, just wasn’t what I was looking for. Other great options at cheaper price point.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Arlo cameras

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not happy with these item price every month for one camera is absolutely to much

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Ella,

      Thanks for taking the time to write a review. We will share your feedback to the development team. We also want to let you know there are some features that are still available without an Arlo Subscription. You can read more about it here: https://kb.arlo.com/000062312.

      For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and understanding.

      Best regards,
      Arlo Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    recommended

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice product, highly recommended. easy to set up..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Addition to Our Arlo Setup

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice camera for our Arlo System. Battery life seems to be fairly long before you have to charge them again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Consider these

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth purchasing for piece of mind. No subscription needed. Some learning curve for set-up/app.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid camera

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Decent battery life. Spotlight isnt too bright but i didnt expect it to be too powerful for the price.

    I would recommend this to a friend