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Customer reviews

Rating 4.1 out of 5 stars with 3282 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 3,281 reviews
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent camera for the price. However after 2 years I am having to replace it as it completely quit working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Peak a Boo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the clarity of the recordings. Very small but has a wide view of the area.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have five Arlo cameras ranging from the original, essential, and pro. I like the Essential. It has a spotlight and a two way microphone. It can be connected directly to wifi and does not need to be connected to the hub. The only drawback is that the camera has to be taken down to be charged. The battery does not come out. With my other arlos, the battery compartment can be opened and the batteries swapped out easily, losing no monitoring time.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice and simple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup after fully charging the unit. Mounting was simple with hardware that is provided. Picture is clear and sharp viewed on my Iphone, the battery life seems short but I have been using the camera a lot moving it to different locations, it is easy to charge with a usb cable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bang for your buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the purchase. Very easy set up- straight out of the box. The spotlight option is a nice bonus for this camera and the colors were vibrant and clear. The cost was best I’ve seen so far when browsing for a bargain. It’s nice that I can check my home when I’m away.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, but it have to be charged too often, better batteries would be better, over all love it

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Night vision
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not for busy or active area

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have busy foot or vehicle traffic area I do not recommend. Even at the lowest settings and battery save the battery still drains very quickly. While you can select to only be alerted for human and animal the camera still records all vehicle movements which drains battery faster. After setting “zone” areas I did not receive any more alerts and the camera did not record anything. I contacted Arlo tech who were not very helpful. If a car happens to past while a human is detected the camera records the car and no longer acknowledges the human present. The app is not very simple to use compared to ring, blink and a basic nanny camera app. I waited too long to return them and now I’m stuck unless I re-sell them. Otherwise it picks up sound really good and night vision is the only positive part about the camera.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. We are sorry to hear you battery is not lasting as long as expected. One of the reasons is why your battery may be getting drained too quickly is due to the amount of notifications being received. If too many notifications are being received, please read the following article: https://kb.arlo.com/1178858.

      If your activity zones are not working properly, read this article to learn how to troubleshoot: https://kb.arlo.com/000062452.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Excellent product - above & beyond

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product and satisfaction level is above and beyond my expectation

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great security cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! I switched from blink and Arlo are by far so much better. Blink did the job in the moment but Arlo just through out it all, all day every day they get the job done. App isn’t too shabby either and quite easy to situate through it, setup was a breeze. No complaints here

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery life will come back and haunt you.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this hooked up in front of my house overlooking corner of the yard. This thing picks up motion from moving leaves, hence the battery wont last more than 2 weeks. I have disabled motion, person recognition. Still battery wont last more than 2 weeks. Unless recharging a mounted camera every 2 week is your favorite past time don’t buy this thing.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    A little disappointed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras are nice when they are in operation. Had them up only two days and the batteries went down.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok but have had better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard time to get hooked up, battery life ok ,had 1 quit working and could not get it hooked back up

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Ok security camera

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can be better battery drain quick probably like a week, you need a subscription you don’t have options is well made durable

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Nice cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture, no instructions on how to set them up. The company is totally useless when trying to get help. You need assistance, YouTube is more helpful. the cams were inexpensive and not hard to get them to sync up to the phone. Trying to program them is another thing. The product is good but the lack of instruction is baffling.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Does it's job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. Does what it's supposed to. Sometimes disconnects but not too difficult to re add.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up, but the battery is draining faster and I am having to charge them more frequent

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera are easy to but up but the directions are very small can't read them other than that they are ok.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Love

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im loveing all the Wildlife catch on it. I give it an 8.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    great cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the cameras have a pretty decent picture, the charging time of the batteries, and the long lasting life of over a month give me plenty of time to enjoy my life style and provide peace of mind that my home is secure in trying times like these. thank you to these cameras.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras only downfall is having to charge all the time

    I would recommend this to a friend