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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 3282 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 3,281 reviews
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Excellent camera and great value.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 5th Arlo camera, and my first Essential Spotlight. I was blown away with the quality, especially at night. I couldn't be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    WE LOVE IT!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SUPER easy to install, app is very simple to operate and we are happy with the purchase. Considering buying another.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that they are wireless and super easy to install. Everything right on your hands. App is easy to navigate and super convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love the light

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the light feature. It was so dark on my other cameras. Now I can see images much better and it doubles as a light on my sidewalk for myself and visitors.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Effective, high tech, and incredible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really enjoyed this system. I feel that the cameras are high tech, clear, and the wireless option made the install so easy. I am very impressed so far.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Essential Spotlight Cameras

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just added 2 Essential Spotlight Cameras to my arsenal of Arlo Pro cameras. The picture quality is excellent.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Connection

    Rated 1 out of 5 stars

    Poor support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras initially work well but over time the have problem staying online. This is very inconvenient especially when you count on these cameras while your away. Arlo’s solution to a camera that goes offline, take the batteries out and repower it. Well that’s not a solution if your not at the location. This makes the camera unusable until you can manually access the camera.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Corey,

      Thanks for reaching out. We'd like to work with you to better understand the circumstances of this trouble that you are experiencing with your Arlo system going offline. Please contact Arlo Support Team at https://www.arlo.com/en-us/support/contact.aspx for assistance.

      We look forward to hearing from you.

      Regards,
      Arlo Team
      ^RM arlo_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love at first sight

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect first time security camera or advanced camera setup. Having the ability to recharge Arlo is the best and Arlo app is so seamless. Why did I wait so long?

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this camera to watch what our kids are doing while we are at work. It covers the entire span of the living room and has awesome picture quality

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for a video came, and captures a wide range as well.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best Camera out there!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless and battery less. What else could you ask for? 6 months on one charge is impeccable. Audio and video are crisp and clear. Highly recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great option.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our doorbell and outdoor cameras. We have saved so much money per year switching to Arlo.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Solid and easy to setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is solid the picture is quality is great. The setup and connecting to the wifi is so easy a 12 year old could do it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    WE LOVE THIS CAMERA!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE ABSOLUTLY LOVE THIS CAMERA!!! SO CLEAR AND WORKS SO FAST!! WE BOUGHT THE PACK OF 3 CAMERAS AND DO NOT REGRET IT! :)

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great for Capturing Wildlife Photos

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is excellent and provides a good area range to capture the wildlife that comes onto the property.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Absolute garbage.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute garbage. Cameras wouldn't connect with modem. and customer service absolutely sucks.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Chris,

      Thank you for your review. If you cannot add your camera to your router, read this article: https://kb.arlo.com/000062406.

      Otherwise, please navigate to Settings > Support in the Arlo App for available service options. We appreciate your patience and support.

      Regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Better than expected

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased 3 cameras to put in the front and back of the house. Picture is so clear and great quality. Very satisfied!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Security Camera.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem with this camera is that video upload on the app is a few seconds behind. Its a little hard to talk to people through the website or app because the video is lagging. Otherwise, it a great security camera.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really nice!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Arlo camera, it does occasionally disconnect from itself but it usually comes right back on after a couple minutes! This has really helped my mindset with our neighborhood! I recommend getting these cameras!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exquisite

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo Essential cameras are exquisite! They are the new wave with not only great quality but they also work by directly connecting to any WiFi without needing a hub. For an Arlo, it does not get any better than this! I've always been a loyal Arlo customer and standby their products only because their products standby me. Since my initial purchase of an Arlo camera my family has ALWAYS experienced the benefits of keeping safe and secured.

    I would recommend this to a friend