Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $39.99
Clearance
The comparable value price is $129.99

Customer reviews

Rating 4.1 out of 5 stars with 3282 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 160 Showing 3,181-3,200 of 3,281 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Arlo camera review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and set up. Definitely would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size of this flood light camera. Big shout-out to the gurus that designed how it mounts to the bracket. Battery life is just okay. And unfortunately the Arlo solar panel, the plug does not fit into this camera. So I need to figure out a way to hard wire an outdoor camera, Other than that the camera works better than I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera caught a burglar two days after purch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera caught a burglar two days after purchasing

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy to Install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed camera in about 15 mins. total after charging.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly wouldn’t recommend this product I’m currently looking at other camera options. First their customer service is absolutely awful and never help with anything. Cameras barely want to charge anymore if you are able to spend a little more go towards ring cameras or something better

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thank you for sharing your review.

      We would like to work with you to address the concern you shared. Our team is available to help ensure you have an excellent experience with your Arlo camera. If you’d like help resolving the issue you are experiencing, please send us an e-mail at askarlo@arlo.com by including a screenshot of this review, the email address associated with your Arlo account and your phone number so that our team can follow up with you. We appreciate your understanding.

      Best regards,
      Arlo Team arlo_us

  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    needs battery life

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    battery dies quickly, wish it lasted longer than it does

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    NO SUPPORT! DON'T BUY THEM!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boss bought these cameras for our branch. For 2 months they worked fine. After that, the batteries kept dying very fast. when I tried to call them a recording said they were not open, even though their business hours are 6 a.m to 6 p.m. pacific time. I tried to get support through email. 3 days later I got a response asking for more information. When I spent 20 minutes gathering the information and putting it in, the website said the page was unavailable. When I tried to up load a document to their website it didn't work. i signed up to get their service after my 3 month trial, and they took money out of my account and did not send a receipt or an invoice telling me why they took out an add amount twice. There is no one to help you when you get a problem. Buy a camera from some real people, who will be there for you when you need them.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello NOSUPPORT,

      Thank you for sharing your feedback about your experience with the camera and the support. Here's an article that you may check to learn how you can extend the battery life of your Arlo camera : https://kb.arlo.com/291/. To further assist you with the other concerns mentioned above, please send us an email at askarlo@arlo.com detailing your concern, including your email address linked to your Arlo account, your contact number and a screenshot of your Best Buy review.

      We look forward to hearing from you.

      Regards,
      Arlo Team
      ^RM arlo_us

  • Rated 3 out of 5 stars

    Not a Fan of the Changes

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate my new Arol. The Essential Spotlight Camera is difficult to get set upl It is very sensitive. I have turned off animals, vehicles and all other motion and it still picks up cars on the street even when it is only partial and a dog in my neighbors yard. Can't delete large amount on Library.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi SandyB,

      Thanks for your review. If you are getting notifications for all motion, we suggest either reducing motion sensitivity or creating activity zones. Please read this article :https://kb.arlo.com/1001908.

      For further help, navigate to Settings > Support in the Arlo App for service options.

      We appreciate your support.

      Best regards,
      Arlo Team
      arlo_us

  • Rated 4 out of 5 stars

    Thumbs Up from Us!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are new to using Arlo, but we like it so far. It was affordable and easy to install. Thumbs up from us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well these are the first cameras i have ever gotten and they look so nice on 1080p definition. I ordered the arlo 2k hdr camera and they will look even better and it was relatively cheap costing me around 700 dollars. also i was trying to five stars but wouldnt let me for some reason thank you arlo.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Arlo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never worked properly. Protection plan was Not purchased. Arlo customer support recommended to purchase new cameras.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love this. System

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Arlo Essential Spotlight camera after I researched for a reliable system that give me comfort in the protection and safety of my family. This system is also adaptable. I also purchased an ARLO Smart Hub so I can use it wit my Home Kit and use Siri & my Alexa devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fits the Bill

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to help with keeping an eye on items a little out of sight. As soon as there is movement, the camera/light activate. Was worried about distance from router (about 150ft), but was like being right there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for us

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was our 2nd purchase. (1st Arlo was the Spotlight w/camera and after a few days the camera would slowly start to tilt downward.) Super small and very lightweight. No wires and was able to connect to our internet with no problems.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Works great during the day but at night not.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want this camera for recording motion during the day then go for it. The quality of the recording is good and it will continue to record motion until there isn't any. I bought these cameras for use during the night and they failed me. Around 8 pm they don't record motion and they don't start until around 5 am. My cameras are all on the armed setting and I even placed them on 100% sensitivity. Let me give you an example of what happens. In the day it records when I open the door and walk out and stops when it can't see any more movement. At 8 pm I open the door walk out (with my outside light on if it even makes a difference) and later I come back in to see if it recorded it. Not a single recording of me opening the door and leaving, but in the day it did record me. It also records vehicles that drive on the street in the day but at night it doesn't record the vehicles that drive by. I am thinking about returning them and looking for cameras that will not fail me at night time.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life, Connection

    Rated 1 out of 5 stars

    Don't waste your money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst item I ever wasted my money on. They worked fine for less than a month. Now they are worthless. Always off line, can't connect and batteries won't charge. Have 2 plugged into an outlet and they are off line also.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi 2468,

      Thanks for your feedback. To assist you with the concerns with your Arlo system mentioned above, please contact Arlo Support Team at https://www.arlo.com/en-us/support/contact.aspx. Alternatively, you may send us an email at askarlo@arlo.com detailing your concern, including your email address linked to your Arlo account, your contact number and a screenshot of your Best Buy review. We'll have someone from the team contact you for support.

      We look forward to hearing from you.

      Regards,
      Arlo Team
      ^RM arlo_us

  • Rated 4 out of 5 stars

    camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    to early to tell much but so far everything is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and setup. Ran into some minor issues with charging, but Arlo support was able to push a firmware update and have had no issues since. Small MRC is you want to store any video, get alerts, etc., but fairly priced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Camera!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been looking for a stand alone camera for outdoor secruity. The battery life seems to be very good, although I have only been using it for a couple days. You have full control anywhere. I have already ordered a solar charger to make it maintenance free.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Arlo Disabled Video On These Cameras

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Currently these devices do not work - Arlo pushed a firmware update two weeks ago which disabled video on all Essential cameras, and have not released any updates or even a statement since.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Daniel,

      Thanks for sharing your review. We have released a new version of the app with stability and performance improvements. Please update to the latest version to see if that resolves your issue. If you still have issues, navigate to Settings > Support in the Arlo App for service options available to you.

      Best regards,
      Arlo Team arlo_us