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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 3282 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 162 Showing 3,221-3,240 of 3,281 reviews
  • Rated 5 out of 5 stars

    Arlo essential

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo essential is real good can't imagine how the upgraded ones work, wireless I a plus and rechargeable can go wrong with that. A+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super easy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We added this camera to an existing base system with a different camera. I was up and running in minutes. Super easy and simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll install in my house in Argentina. I know I’ll use just for free without any plan but this is what I need it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo cameras

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best cameras ever. Easy to use! The activation was a little hard but customer service was great, walked me right through the process!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crystal clear and wide view, only drawback is the solar panel. Purchased a 2 camera bundle, but came with 1 solar panel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All work as they should an i like having that extra sense of security

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wireless Security Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how easy it is to set up and the quality is great. Also really enjoy the easy disarm function to help preserve battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this product to be easy to install, app works great to disarm/arm. Glad we got them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing & Easy Setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how safe this camera makes my and my family feel and the AMAZING features it offers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed with how easy it was to setup the Arlo camera, and how user friendly they are.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient and reliable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is one of the best investments I ever made very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No need spend more.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal. Easy install. I’m willing to pay 10$ a month for the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Field of veiw

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera has a clear field of view. But night vision is not clear enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera does it job!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera! Spotlight is bright, reacts quickly, records clearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Neat little thing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feature where I can speak to the person that’s in front of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi enabled

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been wanting a Arlo camera out of reach of a base station. This is prefect and works great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beware the Subscription Service Fees

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beware ... No 7 day free storage with Arlo. Legacy customer ... We bought an Arlo Pro 2 over 3 years ago and have been happy. But, Now everything Arlo is a subscription based service. This Essential camera worked for first 90 days, then if you don't pay Arlo, they will not let you see the images. VERY disappointed in Arlo. The box does not say anything about the free 7 day storage is no longer available. I will not buy another Arlo product again. When our Pro 2 system goes down, we will look for another security cameral solution. Poor customer service and Zero loyalty.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    First Time User

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo is the first camera system we have installed. Provides good peace of mind.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera worked perfect for the first few months and I was almost easy for another but then it started to say it couldn’t connect but it was the battery dying all the time. It tried to reach out to their customer service and have received no help. Going to just replace this with another brand.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Lauren,

      Thanks for your feedback. Your Arlo Essential Spotlight camera's battery life approximately lasts up to 6 months with average use. Heavy usage and other factors may cause its battery life to drain quicker than expected. For tips on how you can extend the battery life of your camera, see info here : https://kb.arlo.com/291/.

      Feel free to reach out support here : https://www.arlo.com/en-us/support/contact.aspx for further assistance.

      Regards,
      Arlo Team
      ^RM arlo_us

  • Rated 5 out of 5 stars

    Best Security

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent security camera every got it I have used it

    No, I would not recommend this to a friend