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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 3280 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 3,279 reviews
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    easy installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty easy to set up. bought 5 total and 2 wouldn't be "found" in the process but tech support just had to reset them by holding the reset button a few seconds. quality of pictures very good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Easy to install

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great cameras. Easy to position around outside of house in high/not reachable without a 12ft ladder. The motion sensor lights shine very bright from such high angles. Battery last a few weeks, wish it was better but that may be due to the recording time/type I have set.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    great buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have used them for a year with no problem never had to reset them just charge them once a month good quality and clear picture

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad a few hiccups

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit of a delay, you can't change out the battery. So you need to get the solar panels or take down to charge or get long usb plug in to charge. Otherwise holds charge for long time considering, view is decent during the day, and at night if a extra light is on the view is better..

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Shame on ARLO for decieving update to force subscr

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was working just fine for 5 months for what I wanted it for until the recent November update which just officially took away the video recording aspect of it of why i bought this to begin with and only uses the pointless motion detection unless you subscribe for $14.99 a month...This is a pathetic dishonorable money grab to force existing owners to subscribe when i never needed too which is why I specifically bought this 1080p version to add another camera to my existing system since 2018 which worked PERFECT for years Arlo you should be ashamed of yourselves for doing this to existing camera owners of 1st and 2nd generation models to be forced to pay for what came intially at no cost.....so buyer beware of the so called "current sale deals" now because unless you pay a monthly subscription its pointless to buy so just buy ring or hardwire a security system which has continuous power then it makes sense to pay the montly subscription because it will justify the cost but not for the wireless system like mine the batteries wouldnt last long enough to enjoy continuous recordings......dont buy!!!

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi George,

      Thanks for sharing your review. For details on Arlo's End of Life policy for Legacy Cameras, please refer to the following article: https://kb.arlo.com/000063018.

      For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo Outdoor Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Outdoor Arlo-Essential Spotlight Cameras work great. They give you a very clear view of what is going on around your house.(Awesome outdoor protection.)

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Camer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras for the price gives a good quality picture easy to charge holds a charge for a long time no problem so far would recommend this item.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo security camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Arlo camera just what I needed and the price is just right I recommend it for everyone that is looking for a good HD camera

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good quality video with sound. Great for outside.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 of these to install on my building outside at work. Clear pictures and video. I get notification immediately on my phone when movement is detected. Sound quality is great. I like them so much, we added 4 more and the price was so good I bought some for gifts.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love Arlo!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Arlo security camera! Battery life is great ans picture is always clear. Very dependable!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    House security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera some good good view secure the yard to kill the side of the house and neighbors front of the house and good clearance

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Junk

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible customer support no call in number. The chat is ridiculous. Finally after an entire day got it connected. And my 6 month old battery? That charged all night. Is flashing red 2 days later. Not even kidding. I have a very small box where I want it picking up motion. Less then 20 percent of screen. I have brightness turned way down because i have a spotlight. And it still drained in 2 days. Ridiculous and a waste of money. Camera quality good. But battery is a joke. And no support to help.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Arlo, expensive but a great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was way to high. Other than that, easy to install. Installs fast and app works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    A good products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are good for recording movement outside the house. They were fairly easy to install and do not take too long to charge. A drawback is having to take them down to charge them. So far we've seen videos of animals walking/hopping through our yard at night!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great quality camera

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera!! I use it daily and its helped me feel much more safe and knowledged on my surroundings. Cheap monthly payment! Pick up was smooth and easy with best buy

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about them. But the batteries. They almost force me to buy the solar panels to keep them charged. Guess thats the next purchase. Just gets old getting the ladder out every 4 or 5 days.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Dark,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Setup
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Cameras to secure your property

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras were super easy to setup and position to the areas that I needed to monitor. Only one drawback is that I had to constantly charge them over a 2 weeks period, as my settings were too aggressive and too sensitive. Once adjusted, the battery was efficient. I eventually purchased the Solar charging panels, so I don't have to constantly worry about taking them down just to charge them up. Since then they have been worry free and very dependable in handling my notifications. I definitely recommend these cameras, but be sure to also get the optional Solar panels as well.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo security cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras. They catch everything going on. The app tells you what it is showing like a vehicle or animal.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera, picture and video.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect. Screws included are not wood friendly. Picture is good quality. Having mic and speaker has been fun to use.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo Pro 2 camera.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality camera of the era. I love it, great qualit of picture and working very good.

    I would recommend this to a friend