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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 3282 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 3,281 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product product from arlo. Easy to use and great value

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so nice and clear images/videos with on time alerts.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Camera Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very easy to use item and simple. The camera can do many things.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera. Easy to use and happy with the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality cameras. Use them for my front yard and back yard.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is very reliable and takes quality videos

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect camera outdoor

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good cameras outdoors. Easy to install and use

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Terrible battery life - drains even when disabled.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These camera's have some major battery issues. I have been using the original arlo camera's for a number of years and the batteries last a long time. I purchased these new camera's to add to my existing system. I charged every one of them to 100%, disabled them and put them back into the box until I had free time to install them. When it came time to install them, I was shocked to find that of the four cameras was as low as 40% after a few weeks despite being disabled. Another one was at 56% despite being disabled. Third one at 65% despite being disabled and the final one at 89%. How is that possible? They were all charged right after each other, disabled and put back in the box and never used. How did they drain so fast and so differently. I would return these but I missed the window and are now stuck with them. I cannot recommend these. There has to be some issue here as I have the original Arlo cameras and despite some years of use, the batteries still last for a long long time.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for your review. Please be advised that if your Arlo camera is offline, the device will attempt to reconnect or check if there's any available network that it can connect to.

      We recommend trying the troubleshooting steps detailed here: to improve your device's battery life, https://kb.arlo.com/291

      For additional assistance, please navigate to Settings > Support in the Arlo App for available service options.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    like

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and easy to set up. Quality construction

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome product.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras are great with the spot light. Battery life is good. The more the light gets triggered the more it uses. The light is very bright. Great for walk ways or any where there is light needed. The picture and night vision are great. Cameras charge very quickly. You will have a monthly fee to save recorded videos after the free trial period.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Addition to Home Security System

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spent a bit of time researching outside security cams and read a lot of positive reviews for Arlo products. Wasn't really looking for anything too fancy, just needed something to keep an eye on the front porch. Pros : Totally wireless (rechargeable battery, Wi-Fi, and cloud storage). Easy and intuitive setup through the Arlo app. Small and discreet (hardly noticeable mounted on the wall above front door. Includes everything needed to install including mounting hardware. Picture quality is definitely good enough and is probably limited by the resolution of the Google home devices. More than enough features for a basic security camera (night vision, push notification alerts, can tell the difference between a package delivery and a burglar and an animal etc, programmable schedules, customizable activity zones within field of view). Cons: Not as Google Home friendly as I expected (can view cam "live" from Google nest but there's a significant delay of at least 12-15 seconds even with gigspeed Wi-Fi, doesn't work at all with Lenovo home products). Delay when viewing on phone is much better but is still several seconds. Battery doesn't seem to last quite as long as claimed (I've had it up for about 3 weeks and it's at about 70%) and camera must be removed to recharge. Must subscribe to Arlo Smart subscription service to use the majority of the features (it's only $2.99/mo. but it's annoying that you have to pay to use features built into the hardware. In summary this is a very good mid range security cam and you could spend a lot more and get less. I'd be an even bigger fan if it worked just a little better with Google Home but I wouldn't hesitate to buy another Arlo cam in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    GREAT CAMERA

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great camera great picture and shows very wonderful....

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Motion detection

    Rated 5 out of 5 stars

    Affordable Security camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what I expected security camera for outdoor of my house, it’s super easy to install device and app connected very convenient. Motion detector is very useful for even small animals and package is coming too. The view and audio are very clear and reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome Arlo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well and attractive. it is easy to set up and functions well

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    House security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good camera Pictures are good quality easy installation

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Shreveport

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are working fine around the house maintaining charge showing great pictures

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Arlo essential cameras

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup and they hold a charge for a couple of months

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Arlo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy setup. Works very well. Well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo cameras are easy and picture quality is great.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Improvement of camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera but the software need to updated and focus on the how to improve the battery life

    I would recommend this to a friend